LaShaunda Shelley
Birmingham,AL
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
11
11
years of professional experience
Work History
Delivery Driver
546 Great West
05.2023 - 10.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Infant Teacher
Cahaba Valley Learning Center
01.2021 - 01.2023
- Kept classroom and feeding areas clean, neat, and safe.
- Maintained a safe, nurturing environment for infants by adhering to health and safety regulations.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
- Promoted sensory development by providing access to different textures.
- Developed strong relationships with parents to foster trust and open communication regarding their child''s wellbeing.
- Used proper sanitizing techniques for toys, surfaces, and equipment.
- Provided thorough documentation of each child''s day-to-day activities, achievements, concerns, or incidents for both internal records and parental review upon request.
- Promoted development of social, emotional, and communication skills in infants.
Produce Clerk
Walmart
07.2020 - 10.2020
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Kept tidy and organized area to comply with cleanliness standards.
- Sorted and packaged produce items to prepare for shipments.
Lead Teacher
Ardent Preschool And Daycare
10.2017 - 05.2020
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
Lead Counselor
Greater Birmingham YMCA
05.2015 - 10.2017
- Provided support to campers facing challenges or difficulties, offering guidance and promoting personal growth.
- Acted as a liaison between parents/guardians and the rest of the camp staff during check-in/check-out days or whenever concerns arose regarding their child''s welfare.
- Assisted camp management in devising effective strategies for a better overall camp experience and increased camper satisfaction.
- Managed inventory of supplies and equipment required for various camp activities while adhering to budget constraints.
- Developed strong relationships with campers and their families, resulting in high rates of returning participants each season.
- Organized memorable events such as talent shows, sports competitions, and themed parties that contributed to an unforgettable summer experience for all involved.
- Enhanced camper experiences by incorporating fun and educational activities tailored to their interests.
- Ensured all camp policies, procedures, and safety guidelines were upheld consistently by both counselors and participants.
- Led group sessions focused on fostering teamwork, communication, and problem-solving skills among campers.
- Maintained a safe and engaging environment for all participants, ensuring proper supervision during activities and free time.
Office Assistant
Addus Home Health Care
10.2012 - 05.2013
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Collaborated with various departments to complete assigned tasks.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Scheduled and coordinated travel arrangements for office staff members.
Education
High School Diploma -
Fairfield High Preparatory School
Fairfield, AL05.2004
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Safe Driving
- Clean Driving Record
Timeline
Delivery Driver
546 Great West
05.2023 - 10.2023
Infant Teacher
Cahaba Valley Learning Center
01.2021 - 01.2023
Produce Clerk
Walmart
07.2020 - 10.2020
Lead Teacher
Ardent Preschool And Daycare
10.2017 - 05.2020
Lead Counselor
Greater Birmingham YMCA
05.2015 - 10.2017
Office Assistant
Addus Home Health Care
10.2012 - 05.2013
High School Diploma -
Fairfield High Preparatory School
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