Dynamic Line Supervisor at Sam's Beach Bar with a proven track record in employee training and inventory management. Enhanced kitchen efficiency and reduced downtime through effective coaching and process supervision. Skilled in health and safety compliance, fostering a culture of quality assurance and customer engagement.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Line Supervisor
Sam's Beach Bar
Hudson, FL
10.2025 - Current
Ensured all employees were trained in safety protocols and procedures.
Monitored and improved yields, reducing downtime and shrink.
Provided coaching on job-specific skills when required.
Supervised kitchen staff during high-volume meal service.
Coordinated food preparation and cooking schedules for efficiency.
Ensured compliance with food safety and sanitation standards.
Organized the work area for efficient functioning during shifts.
Reviewed food orders to verify accuracy before they were sent out.
Inspected equipment and ensured it was properly maintained by kitchen staff.
Maintained up-to-date knowledge of menu items, ingredients, and recipes.
Supervised all aspects of the kitchen operations including inventory control and ordering of supplies.
Store Manager of Operations
Oh Gelato Cafe
Seminole, FL
12.2023 - 10.2025
Manage inventory to ensure smooth operations and optimal stock levels.
Coach staff in sales techniques, boosting customer satisfaction.
Organize events to enhance store atmosphere and drive sales.
Analyze feedback to refine strategies, improving customer loyalty.
Oversee payroll and scheduling, optimizing staff efficiency.
Coordinated promotional events to create an inviting atmosphere, resulting in marked gains in foot traffic and overall sales.
Custom Cake Artist
Shawnie's Creations
Spring Hill, FL
01.2020 - 11.2024
Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
Contributed to creative process through original ideas and inspiration.
Customer Service Representative
Ultimate Health Plans
Spring Hill, FL
03.2023 - 12.2023
Responded to customer requests for products, services, and company information.
Exhibited high energy and professionalism when dealing with clients and staff.
Resolved associate, tool, and service delivery issues revealed by statistical reports.
Server Trainer
Chilies Bar & Grill
Brooksville, FL
03.2022 - 03.2023
Used slow periods to restock supplies, ice, trays, and delivery bags.
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Bussed and reset tables to keep dining room and work areas clean.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Trained new servers on menu knowledge and customer service techniques.
Demonstrated proper use of point-of-sale systems for order entry and payment processing.
Ensured compliance with health and safety regulations during food service operations.
Educated waiters on menu, memorization strategies and how to convey information clearly.
Provided one-on-one support to ensure successful completion of training objectives.
Lead Server
Cheddars Scratch Kitchen
Brooksville, FL
01.2018 - 01.2022
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Served food and beverages promptly with focused attention to customer needs.
Answered customers' questions, recommended items, and recorded order information.
Increased sales significantly by upselling higher-end products to customers.
Assisted in training new servers on restaurant protocols and menu items.
Handled money transactions accurately while following company procedures for handling cash payments.
Operated POS terminals to input orders, split bills, and calculate totals.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Home Health Aide (HHA)
Assisting Hands
New Port Richey, FL
02.2017 - 02.2018
Maintained records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
Provided patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
Bathed patients.
Cared for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
Bakery Supervisor
Golden Corral Buffet & Grill
Zephyrhills, FL
11.2011 - 08.2017
Provide excellent service to customers.
Supervised daily bakery operations and staff performance in fast-paced environment.
Trained team members on baking techniques and food safety standards.
Ensured compliance with health regulations and maintained a clean workspace.
Checked freshness of bakery goods and food in bakery, removing and disposing of stale or outdated items.
Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
Conducted regular inspections of equipment to identify maintenance needs or malfunctions.
Oversaw packaging processes to guarantee accurate labeling and compliance with applicable laws.
Maintained inventory of supplies and ingredients, ordering additional items as needed.
Collaborated with other managers and team leaders to align bakery operations with overall business objectives.
House Keeper
Heritage Park
Dade City, FL
03.2017 - 05.2017
Carried linens, towels, toilet items, and cleaning supplies, using wheeled carts.
Disinfected equipment and supplies, using germicides or steam-operated sterilizers.
Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
Home Health Aide
Rose Castle
Zephyrhills, FL
10.2016 - 03.2017
Answered patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
Turned or repositioned bedridden patients.
Provided physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
Child Care Assistant
Circle of Life Daycare
Dade, FL
11.2016 - 02.2017
Active play and centers with kids.
Assist with snack and lunch time.
Clean up and sanitize all areas of Daycare.
Outside activities with children.
Music time for children.
Change diapers and assist small children with potty training.
Warehouse Checker
Mc Kesson Lakeland
Lakeland, FL
11.2015 - 02.2016
Packed and unpacked items to be stocked on shelves in stockrooms, warehouses, or storage yards.
Stored items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
Examined and inspected stock items for wear or defects, reporting any damage to supervisors.
Received and counted stock items, and recorded data manually or using computer.
Cashier
Burger King
Brooksville, FL
10.2009 - 11.2011
Received payment by cash, check, credit cards, vouchers, or automatic debits.
Issued receipts, refunds, credits, or change due to customers.
Assisted customers by providing information and resolving their complaints.
Established or identified prices of goods, services, or admission, and tabulated bills using calculators, cash registers, or optical price scanners.
Lead Server
Pizza Hut
Dade City, FL
02.2005 - 07.2009
Supervised dining room operations and ensured excellent customer service.
Trained new staff on menu items and service protocols.
Managed cash register transactions and handled customer payments.
Assisted in inventory management and restocking supplies as needed.
Resolved customer complaints promptly and effectively to enhance satisfaction.
Managed opening and closing duties to facilitate restaurant operations.
Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Processed guest checks using POS system accurately.