LaShaundra Hence
Memphis,TN
Summary
Dynamic youth advocate with proven success at the Boys and Girls Club, enhancing self-esteem and positive behavior in at-risk youth. Skilled in conflict resolution and problem-solving, I foster trusting relationships and promote engaging environments. Adept at documenting behavioral progress, I contribute to team goals and support academic readiness through individualized mentoring.
Overview
9
9
years of professional experience
Work History
Youth Volunteer
YMCA Child Development Center
01.2024 - 2026
- Assisted staff with daily child supervision and age-appropriate activities.
- Prepared classroom materials and organized supplies for scheduled programs.
- Supported safe transitions during arrival, dismissal, and activity changes.
- Monitored play areas and reported safety concerns promptly.
- Helped reinforce center routines, rules, and positive behavior expectations.
Youth Worker
Boys and Girls Club
02.2019 - 04.2024
- Supervised youth activities, promoting safe, engaging environment.
- Supported homework help, reinforcing academic readiness and daily study habits.
- Facilitated group games, arts, and enrichment activities aligned with program goals.
- Monitored participant behavior, enforcing rules and positive peer interactions.
- Communicated concerns clearly with staff, families, and program leaders.
- Responded calmly to conflicts, using de-escalation and restorative guidance.
- Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behavior changes.
Behavioral Aide
Juvenile Detention Center
01.2015 - 2019
- Monitored detained youth behavior and reported safety concerns to counseling and custody staff.
- Supported daily routines, including meals, recreation, and structured activities, to maintain unit order.
- Applied behavior management techniques to redirect misconduct and reinforce positive choices.
- Assisted with de-escalation during agitation, using calm communication and established intervention protocols.
- Documented incidents, observations, and youth interactions in required behavioral records.
- Escorted youth within facility while maintaining supervision and adherence to security procedures.
Education
High School Diploma -
The Excel Center of Memphis
Memphis, TN12.2025
Skills
- Youth mentoring
- Problem-solving
- Teamwork
- Problem-solving abilities
- Conflict resolution
- Youth advocacy
Timeline
Youth Volunteer
YMCA Child Development Center
01.2024 - 2026
Youth Worker
Boys and Girls Club
02.2019 - 04.2024
Behavioral Aide
Juvenile Detention Center
01.2015 - 2019
High School Diploma -
The Excel Center of Memphis