LA SHAUNE BROWDER
Akron,OH
Summary
Dynamic logistics specialist with proven expertise at Panther Premium Logistics, excelling in shipping management and performance analysis. Adept at utilizing logistics software to optimize operations and enhance communication. Recognized for fostering team collaboration and delivering timely solutions, ensuring seamless logistics coordination and improved cost efficiency.
Overview
20
20
years of professional experience
3
3
years of post-secondary education
Work History
LOGISTICS SPECIALIST
PANTHER PREMIUM LOGISTICS
Medina, Ohio
01.2006 - Current
- Managed transportation brokerage responsibilities as primary contact for load planners and drivers, ensuring effective coordination of logistics operations.
- Coordinated transportation schedules with various carriers and vendors.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Facilitated communication between departments to resolve shipping issues promptly.
- Assisted in troubleshooting any problems that may arise during the delivery process.
- Kept deliveries on track and provided timely status updates.
- Created detailed reports on logistics operations, providing insights into cost analysis, shipment tracking, and performance metrics for informed decision-making.
- Monitored freight costs to ensure compliance with company budget guidelines.
- Facilitated new hire training and cross-training while leading team initiatives.
- Provided support to accounts payable department to ensure timely processing.
- Developed logistics plans to streamline transportation processes and reduce delays.
- Utilized software systems to track shipments and maintain accurate records.
- Analyzed transportation data to identify areas for process improvement and efficiency.
- Coordinated cross-functional teams to resolve logistical challenges quickly.
- Conducted regular audits of shipping practices for compliance with industry standards.
- Provided training to new staff on logistics procedures and best practices.
- Coordinated and monitored the transportation of goods between warehouses, customers, vendors, and other locations.
- Utilized software programs to track shipments from origin to destination.
- Coordinated import and export operations, adhering to tight schedules and deadlines.
- Communicated regularly with customers regarding their orders status.
- Developed and maintained relationships with vendors to ensure timely delivery of materials.
- Teamed with freight forwarder to verify correct times and reduce delayed or early bookings.
- Negotiated rates with carriers to optimize efficiency in shipping processes.
- Monitored and reported on transportation costs, ensuring adherence to budget constraints.
Assistant Manager
Pilot Travel Centers
Richfield, OH
04.2015 - Current
- Managed hiring, training, and development for all staff.
- Oversaw daily operations, including safety walks and temperature log verification.
- Managed daily operations and staff scheduling for busy travel center.
- Supervised daily operations including scheduling shifts, assigning duties.
- Trained new team members on customer service protocols and operational procedures.
- Coached team on proper cash handling procedures to minimize errors.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Resolved conflicts between team members in an effective manner.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Executed weekly sales calls to identify growth opportunities and drive sales.
- Coordinated promotional activities to increase customer engagement and boost sales.
- Facilitated Financial Fridays to analyze profit and loss statements for informed decision-making.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Created reports on sales trends, inventory levels, and financial data.
- Conducted weekly food cost variance analysis to identify discrepancies.
- Oversaw inventory management, ensuring stock levels met customer demands.
- Implemented safety procedures to maintain a secure environment for staff and guests.
- Collaborated with management to develop training programs for employee development.
- Collaborated with management on developing strategic plans for achieving business goals.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed end-of-day paperwork to balance daily financials and account for losses.
- Delegated work to staff, setting priorities and goals.
- Recruited new employees and trained them on company policies and procedures.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Maintained up-to-date knowledge of company products and services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
GED - Medina, OH
Medina Senior High School
Medina, OH 09.1993 - 03.1997
Skills
- Logistics software
- MS Office Suite
- Google Maps
- Logistics coordination
- Shipping management
- Performance analysis
- Data analysis
References
- Sean Carney General Manger 330-289-6065
- Terra Pilota, KSBI 330-962-2714
Awards
- Employee of the Month, Awarded Employee of the month in back to back quarters for Panther Premium
- President's Club, 3 time inductee of The President's Club for outstanding customer service, attendance, overall sales
Languages
English, Fluent
Timeline
Assistant Manager
Pilot Travel Centers
04.2015 - Current
LOGISTICS SPECIALIST
PANTHER PREMIUM LOGISTICS
01.2006 - Current
GED - Medina, OH
Medina Senior High School
09.1993 - 03.1997