Lashawn Barnes-Lawhorn
West Haven,CT
Summary
Dynamic Assistant Manager with a proven track record at Cross Point Federal Credit Union, enhancing customer experience and operational efficiency. Excelled in team leadership and money handling, significantly reducing discrepancies. Cultivated strong staff relationships, driving a positive and productive work environment. Skilled in decision-making, consistently meeting performance and quality goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Assistant Manager
Cross Point Federal Credit Union
06.1998 - 12.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
West Haven High
West Haven, CTSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
Certification
Identity Theft Red Flags, Deposit Accounts Characteristics and Types, BSA Reporting, CTRs and Suspicious Activity, OFAC ADDRESSING Risks and red flags, Identity Theft Prevention, Deposit Operations, Social Engineering, MIP Procedures
Identity theft red flags, Deposit Accounts characteristics, BSA Reporting CTRs and Suspicious
Duties of Financial Institutions and Creditors, Characteristics and types of deposits, the amount of thresh holds for deposits and withdrawals, addressing Risks and Red Flags, Safeguarding Information, Navigating the shadows risks and threats
Timeline
Assistant Manager
Cross Point Federal Credit Union
06.1998 - 12.2024
Identity Theft Red Flags, Deposit Accounts Characteristics and Types, BSA Reporting, CTRs and Suspicious Activity, OFAC ADDRESSING Risks and red flags, Identity Theft Prevention, Deposit Operations, Social Engineering, MIP Procedures
High School Diploma -
West Haven High
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