Lashawn Bibbens
Asbury Park
Summary
Versatile and results-driven professional with a proven track record at Helpers At Home Care, excelling in team leadership and meticulous documentation. Demonstrated ability to enhance operational efficiency and customer satisfaction, leveraging skills in emergency response and budget control. Achieved significant improvements in patient well-being and business performance metrics.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Elderly Caregiver
Helpers At Home Care
08.2010 - 01.2025
- Prepared and served nutritious meals, considering dietary restrictions and preferences to promote overall health.
- Monitored vital signs and reported any significant changes to healthcare professionals, ensuring prompt intervention.
- Applied mobile caregiving applications to schedule and document daily tasks, enhancing care coordination.
- Provided emotional support and companionship to reduce feelings of loneliness and improve mental well-being.
- Administered medication management software to track patient dosages, ensuring timely administration.
- Offered companionship and kindness to elderly patients.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
Manager
Dunkin' Donuts Franchising
10.2016 - 06.2024
- Managed budgets for various departmental initiatives.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Front Desk Receptionist
Liberty Royal Rehab
01.2015 - 12.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
Doc Prep
Iron Mountain
03.2010 - 03.2016
- Facilitated faster loan approvals through meticulous attention to detail and prompt communication with underwriters.
- Maintained up-to-date knowledge of changing industry regulations, ensuring strict adherence to guidelines in all aspects of documentation preparation.
- Kept abreast of industry trends and new technologies to continuously improve the quality and efficiency of loan documentation processes.
- Reduced errors in loan documentation by conducting thorough reviews and ensuring compliance with regulations.
Assembly Line Inspector
Nylabone
04.2011 - 04.2015
- Provided valuable input during process audits, highlighting areas where improvements could be made to enhance overall operational efficiency.
- Collaborated effectively with cross-functional teams such as Quality Control and Engineering departments to troubleshoot issues encountered during inspections.
- Enhanced product quality by meticulously inspecting assembly line items and identifying defects.
- Minimized waste generation through careful examination of raw materials before entering the production cycle, detecting substandard components early in the process.
Education
High School Diploma -
Red Bank Regional High
Little Silver, NJ06-1995
Skills
- Team leadership
- Decision-making
- Verbal and written communication
- Documentation and reporting
- Budget control
- Emergency response
- Customer service
- Attention to detail
- Cash handling
- Telephone etiquette
- Data entry
- Appointment scheduling
- Administrative skills
- Office organization
- File organization
- Front office management
- Administrative support
- Multi-line telephone systems
- Office management
- Mail sorting
- Word processing
- Proficient in [software]
- Office supplies inventory management
- Record keeping
Accomplishments
- Achieved bonus by completing goals with accuracy and efficiency.
- Supervised team of 25 staff members.
Certification
- First Aid Certification - American Red Cross or St John Ambulance.
- ServSafe Food Handler's Certification
- OSHA Certified
- New Jersey Driver's License
Timeline
Manager
Dunkin' Donuts Franchising
10.2016 - 06.2024
Front Desk Receptionist
Liberty Royal Rehab
01.2015 - 12.2018
Assembly Line Inspector
Nylabone
04.2011 - 04.2015
Elderly Caregiver
Helpers At Home Care
08.2010 - 01.2025
Doc Prep
Iron Mountain
03.2010 - 03.2016
High School Diploma -
Red Bank Regional High
Similar Profiles
Ethan LeegardEthan Leegard
Caregiver at Home Helpers Home CareCaregiver at Home Helpers Home Care
Tracy DudaTracy Duda
Executive Assistant to the Chief Operating Officer at C&C Van LLC Dba Home Helpers Home CareExecutive Assistant to the Chief Operating Officer at C&C Van LLC Dba Home Helpers Home Care
Diana ClishamDiana Clisham
Executive Assistant and HR Coordinator at Home Helpers Home Care, Wayland MAExecutive Assistant and HR Coordinator at Home Helpers Home Care, Wayland MA
Luke LowtherLuke Lowther
Power Washing Technician at Mark Mayer PowerwashingPower Washing Technician at Mark Mayer Powerwashing
Deya FuleihanDeya Fuleihan
Restaurant Manager at Jack's Goal Line StandRestaurant Manager at Jack's Goal Line Stand