Summary
Overview
Work History
Education
Skills
Communication Skills
Certification
References
Timeline
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LaShawn E. Jones

Louisiana,LA

Summary

Dynamic tax professional with a proven track record at Tax Divas LLC, excelling in tax planning and compliance. Renowned for exceptional communication and problem resolution skills, I deliver accurate returns while enhancing client satisfaction. Committed to staying abreast of tax law changes. I ensure clients benefit from efficient filing strategies.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Tax Preparer

Tax Divas LLC.
Detroit, MI
06.2018 - Current
  • Prepared individual and business tax returns accurately and efficiently.
  • Reviewed client documents for completeness and compliance with tax regulations.
  • Assisted clients in understanding tax obligations and filing processes.
  • Maintained up-to-date knowledge of tax laws and changes impacting clients.
  • Organized client files and documentation for easy access during tax season.
  • Utilized tax software to ensure accurate calculations and submissions.
  • Communicated effectively with clients regarding their tax status and inquiries.
  • Filed electronically through approved software programs.
  • Assisted customers with any questions they had about their taxes or filing status.
  • Compiled data from clients to accurately complete tax forms.
  • Advised clients on the best strategies for filing their taxes efficiently and legally.
  • Researched federal, state, and local laws to ensure compliance with regulations.

Personal Shopper

Cousins Bundles LLC.
Detroit, MI
10.2014 - Current
  • Organized and maintained inventory to streamline the shopping experience.
  • Provided exceptional customer service to enhance client satisfaction and loyalty.
  • Adapted quickly to changing product trends and customer requests.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Maintained a high level of customer service while ensuring customer satisfaction.
  • Developed relationships with loyal shoppers by providing personalized shopping experiences.
  • Listened to customer needs to identify and recommend the best products and services.

Telemarketer

Associated Community Services
Southfield, USA
02.2009 - 10.2010
  • Made outbound calls to citizens across the country to generate funds for non-profit organizations such as the Breast Cancer Society.

Telemarketer

Detroit Symphony Orchestra
Detroit, USA
10.2004 - 06.2010
  • Handled inbound and outbound calls from current and lapsed subscribers to create entertainment packages for the season.
  • Find out what the patron interest in music is, budget consist of, and handle seating arrangements.

Education

Psychology

Wayne State University
Detroit, MI

Associate of Science - psychology, journalism

Wayne county community college district
Detroit, MI

Skills

  • Excellent Communication Skills
  • Problem resolution
  • Strategic consulting
  • Bookkeeping
  • Tax planning
  • Organization skills
  • Direct IRS filing
  • High accuracy
  • Legal research
  • Data inputting
  • Tax law compliance
  • Excellent Customer Service Skills
  • Ability to work with minimum supervision
  • Ability to complete assignments in a timely manner
  • Efficient with Microsoft programs

Communication Skills

Continue to engage with the general public for leads toward expanding my skills in a various array of opportunities.

Certification

IRS AFSP Certified

References

  • References available upon request

Timeline

Tax Preparer

Tax Divas LLC.
06.2018 - Current

Personal Shopper

Cousins Bundles LLC.
10.2014 - Current

Telemarketer

Associated Community Services
02.2009 - 10.2010

Telemarketer

Detroit Symphony Orchestra
10.2004 - 06.2010

Psychology

Wayne State University

Associate of Science - psychology, journalism

Wayne county community college district
LaShawn E. Jones