Led a semester long consulting engagement to improve OTT adoption among 250M+ underpenetrated users in India's rural and low-income segments
Applied McKinsey methodologies (MECE structuring, issue trees, 80/20 analysis) to define core user barriers and prioritize solutions with the highest ROI
Conducted 30+ primary consumer interviews across 3 Indian regions and analyzed national reports to segment users by content needs, device access, and app behavior
Benchmarked 7+ competing platforms to identify gaps in pricing, bundling, and app accessibility for mass-market audiences
Recommended projected to grow rural MAUs by 15-20% and reduce churn by 10% within 12 months
Presented strategy and implementation roadmap to Tata Play leadership, resulting in client interest in pilot testing buy in to the proposed solution
Account Executive
Zoom Video Communications
Denver
06.2021 - 01.2025
Achieved consistent over-attainment of sales quotas, exceeding targets quarter over quarter through effective portfolio management and strategic account planning.
Developed comprehensive marketing campaigns, resulting in a 30% increase in product suite visibility and a 20% boost in customer engagement.
Delivered high-impact product demonstrations, driving increase in new business opportunities and a 15% expansion in existing accounts.
Collaborated with cross-functional teams and partners to identify growth opportunities, leading to an increase in market share
Inside Sales Representative
Dell Technologies
Nashville
01.2019 - 06.2021
Exceeded revenue targets by 120%, achieving over $1.7M in sales for consecutive quarters.
Recognized as the #1 Customer Satisfaction Representative in my Sector, increasing customer satisfaction scores by 20%.
Provided market feedback to product teams, contributing to improvement in customer-centric solutions and service offerings.
Project: Ideated a customer segmentation initiative that identified high-value customer segments, resulting in 15% increased revenue among reps.