Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Awards
BusinessAnalyst

LaShawn Foster

Arlington,VA

Summary

Highly qualified, results-oriented professional possessing cross-functional expertise in data analytics, project management, marketing and business consulting; skilled in business process reengineering, user story creation and requirements analysis for federal government clients; and adept at crafting management level recommendations and action plans that support both agency and program office objectives.

Knowledgeable [Desired Position] with solid background in analyzing business processes and implementing effective solutions. Specialized in identifying areas for improvement and delivering actionable insights that align with organizational goals. Demonstrated expertise in data analysis and stakeholder collaboration.

Experienced with leveraging data analysis to inform business decisions and optimize processes. Utilizes critical thinking to identify inefficiencies and recommend practical solutions. Track record of collaborating with cross-functional teams to achieve project goals and enhance operational performance.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Business Analyst

Navarro Research & Engineering Inc. (Contractor to the U.S. Dept. of Energy)
12.2024 - Current
  • Supported the Department of Energy Office of Clean Energy Demonstrations (OCED). I gathered and organized information about the problems to be solved and the procedures to be improved.
  • Interviewed personnel and conducted onsite observations to determine the methods, equipment, and personnel that would be needed.
  • Analyzed financial and other data including, revenue, expenditure, and employment reports.
  • Developed solutions and alternative practices.
  • Recommended new systems, procedures, and/or organizational changes.
  • Made recommendations to management through presentations and written reports.
  • Conferred with managers to ensure changes were working.

Business Analyst

Redhorse Corporation (Contractor to the Pentagon)
06.2021 - 05.2022
  • Supported programs and projects at the Facilities Services Directorate of the Washington Headquarters Service.
  • Provided project management and analytical support to the Federal Facilities Division (FFD), including directorates and subordinate branches in support of the Facilities Services Directorate’s overall objectives.
  • Performed analysis and provided recommendations to management on the effectiveness of branch, division, and directorate programs and operations.
  • Performed analysis on the productivity and efficiency of individual organizational programs and projects.
  • Consulted with senior leadership on business needs and assisted in translating needs and requirements into analytics and reporting requirements.
  • Interfaced with internal and external customers to ensure successful delivery of requirements.
  • Kept abreast of current industry standards, trends, and innovations to apply the latest information analytics and reporting improvements.
  • Advised on work methods, practices, procedures, and supported senior leadership in identifying the components of viable solutions.
  • Performed analysis and evaluative research utilizing both qualitative and quantitative methods for assessing program development and execution to improve organizational effectiveness and efficiency.
  • Developed presentations and reports for branch/division leadership.
  • Analyzed data and prepared draft analysis of data for customer review.
  • Prepared illustration/graphics support that required visual displays/presentations/aids, including videos and other supporting information.

Senior Human Resource Management Analyst, Level II

Redhorse Corporation (Contractor to the U.S. Dept. of Energy)
01.2018 - 03.2021
  • Served as a senior member of the Energy Efficiency & Renewable Energy (EERE), Workforce Management Office’s Talent Management Team; analyzed, interpreted, and applied human resource policies and procedures, to assist the Performance Management Team with the closeout of both GS & SES performance plans at the end of the fiscal year.
  • Served as the Lead WMO Performance Management Liaison to EERE Supervisors and Program Managers, was responsible for the resolution of their ongoing performance plan maintenance and training issues related to ePerformance. Oversaw FEVS participation compliance and post survey data analytics and reporting. Was responsible for the overall communication strategy for multiple Talent Management Team initiatives; acted as a liaison between the Workforce Management Office’s Talent Management Team and the Department of Energy’s Office of Human Capital, provided recommendations to improve and streamline the overall performance management and awards process, increased employee engagement and promoted Workforce Management Office objectives.
  • Promptly resolved EERE Supervisor & Program Director’s performance management issues in ePerformance; consulted with HR Business Partners in the Office of Human Capital on ePerformance issues of a technical nature that required escalation.
  • Conducted ongoing training for new and existing EERE supervisors on performance plan development, SMART Goals/Critical Elements and year-end performance plan closeouts in ePerformance.
  • Provided bi-weekly reports on EERE-wide performance plan development progress to WMO leadership and the EERE Deputy Assistant Secretary’s Office.
  • Was responsible for responding to supervisory level requests for performance plan assistance via the ePerformance email inbox.
  • Collaborated with the EERE technical program offices, the Office of Human Capital and the U.S. Department of Energy’s Golden, CO Field Office regarding standardized issues for bargaining unit employees.
  • Reviewed Workforce Management Office standard operating procedures periodically to improve efficiency and submitted recommendations to Workforce Management Office leadership regarding updates and revisions.
  • Was responsible for the ongoing update of all 17 EERE Program Office Org Charts on the I2 employee portal.
  • Was responsible for drafting and distributing the Change of Rater Memos for both GS & SES EERE employees.
  • Acted as the SharePoint administration for all Workforce Management Office sites. Authorized SharePoint access for new Workforce Management Office team members.
  • Provided consultation regarding multiple Workforce Management Office sponsored Federal Employee Viewpoint Survey (FEVS) Focus Groups and Informal Employee Recognition Projects; conducted research and analysis to develop initiatives that improve HR processes.

Senior Human Resource Management Analyst, Level II: EERE Workforce Management Office

CSRA, Inc. (Contractor to the U.S. Dept. of Energy)
09.2014 - 01.2018
  • Provided oversight regarding human resource operations; analyzed, interpreted, and applied human resource policies and procedures, oversaw STEM internship recruitment, Presidential Management Fellowship (PMF) recruitment and Veteran recruitment, outreach, and employee relations, developed recruiting and staffing initiatives, represented DOE at multiple veterans, federal government & private industry job fairs on a regular basis. I also established employee training & development programs to improve employee retention and increase employee engagement. I oversaw multiple, element-wide workforce management initiatives; acted as a liaison between the Workforce Management Office and Department of Energy’s Office of Human Capital, provided recommendations to increase employee engagement, promote diversity and inclusion and drive human resources objectives.
  • Consistently responded to employee issues to improve the employee experience; consulted with various departments, conducting investigations regarding internal concerns and complaints compliance in a timely manner.
  • Routinely acted as a representative at Veteran, Civilian and Academic Institution sponsored job fairs in the DC, MD & VA area on behalf of the U.S. Department of Energy.
  • Responsible for routinely drafting and posting employment announcements for both DOE’s Volunteer Internship Program & the Minority Education Institution Student Partnership Program Internship (MEISPP) on over 100 academic institution’s career portals, monster.com, LinkedIn, usajob.gov and multiple social media platforms.
  • Responsible for coordinating all DOE funded travel, lodging and transportation stipends for PMF, Volunteer & MEISPP interns interviewing with EERE Program Office hiring managers.
  • Responsible for timekeeping for Volunteer & MEISPP interns placed within the EERE Program Office.
  • Responsible for onboard, offboarding, new hire orientation, workspace assignment & badging for Volunteer & MEISPP interns.
  • Collaborated with various departments to recruit PMF and internship candidates, including the Office of Human Capital, Building Technologies Program, Geothermal Technologies Program, NREL & NETL National Laboratories and the U.S. Department of Energy’s Golden, CO Field Office.
  • Analyzed Workforce Management Office operations to establish standard operating procedures; improve productivity and efficiency, resulting in a decrease in program office spending.
  • Streamlined WMO processes which resulted in an increase in the internal promotion rate across all EERE program offices; assisted in the development of a Quick Guide for Expedited Hiring, and Acquiring Personnel based on inter-agency Personnel Act documents.
  • Hand-selected by the WMO Program Director during FY16 to conduct research regarding DOE’s internship programs; summarized findings for the EERE Workforce Management Office Reference Manual.
  • Served as the lead of multiple teams tasked with finding solutions for complex workforce management and employee engagement issues that were identified in the annual, post FEVS report transmitted to DOE from OPM.
  • Provided consultation regarding the overall design and post event data analytics for multiple Workforce Management Office sponsored Federal Employee Viewpoint Survey Focus Groups and Informal Employee Recognition Projects.

Business Analyst, EERE Project Management Coordination Office (PMCO)

CSRA, Inc. (Contractor to the U.S. Dept. of Energy)
06.2013 - 09.2014
  • Analyzed, interpreted, clarified, and applied project management principles, standards, and procedures for all levels of management within the Project Management Coordination Office at both the Department of Energy’s headquarters in Washington, DC and the Golden, CO Office of Field Operations.
  • Assisted the Project Management Coordination Office Director with all contract call preparations.
  • Created and maintained program office Gantt Charts in MS Project for all current PMCO projects.
  • Assisted team leads with the crafting and proof reading of all PMCO project charters.
  • Served as Project Manager for the development of a new Project Management Coordination Office, forward facing web portal.
  • Prepared recurring reports, memos, and briefing materials (slide decks) for the Project Management Coordination Office Director’s weekly leadership meetings with the Deputy Assistant Secretary for EERE.
  • Responsible for tracking major project milestones and assisting program managers in preparing to submit their applications to sit for the PMP certification exam.

Executive Assistant, Building Technologies Office

SRA, Inc. (Contractor to the U.S. Dept. of Energy)
02.2010 - 06.2013
  • Managed overall office operations, provided executive-level administrative and human resource management support to the Director of the Building Technologies, Geothermal Technologies and EERE Front Program Offices; assisted with the streamlining of office operations, processes, and procedures to improve workflow processes integrating enhanced guidelines and requirements, and adapting to last-minute changes.
  • Supported the hiring process; retrieved and reviewed Presidential Management Fellow’s resumes, and streamlined the screening process, created spreadsheets to easily access and view the status of applications.
  • Interpreted and applied human resource concepts, practices, laws, regulations, and policies; advised the Program Director regarding the development of new administrative systems and operations.
  • Utilized effective interpersonal skills to establish professional working relationships with all related personnel, served on dynamic teams that fostered a positive work environment for all staff members.
  • Contributed to the development of new policies and procedures for the management of the Building Technologies Program Office, provided recommendations that maintained alignment with quality control initiatives and organizational goals.

Education

Master of Business Administration Degree (MBA) - Organizational Leadership & Management

Strayer University - Jack Welch Management Institute
Washington, DC
06.2019

Master of Science Degree in Human Resources Management - Human Resource Generalist

Strayer University
Washington, DC
09.2012

Bachelor of Business Administration Degree - Management

Strayer University
Washington, DC
06.2008

Skills

  • Strategic Communication Support
  • Data Analysis & Reporting
  • Administrative Management
  • Content Creation & Editing
  • Employee/Client Relations
  • Project Management
  • Brand Management & Messaging
  • Internal Communication
  • Stakeholder Engagement
  • Team Building/Motivational Leadership
  • Supervisory Level Training & Development
  • Program Management/ Development
  • Process Redesign / Change Management
  • Information/ Records Management
  • Data analysis
  • Requirements gathering
  • Team collaboration
  • Microsoft Office Suite
  • Project management
  • Microsoft Excel mastery
  • User acceptance testing
  • Business process improvement
  • Workflow Analysis
  • Strategic planning
  • KPI tracking
  • Quality assurance
  • Pivot tables
  • SQL proficiency
  • Database management
  • Business process mapping
  • Gap analysis
  • Risk assessment
  • Stakeholder management
  • Systems analysis
  • Software development life cycle
  • Business planning
  • Data mapping
  • Test case scenarios
  • Forecasting and planning
  • Operations management
  • CRM systems
  • Operations analysis
  • Process optimization
  • Negotiation
  • Product development
  • Cost-benefit analysis
  • Business process modeling
  • Product management
  • Customer needs assessment
  • Web-based reporting tools
  • Release planning
  • Staff management
  • Tableau expertise
  • Operational reporting
  • Data mining
  • Consulting
  • Technical writing
  • SAP
  • HTML and CSS
  • Needs assessments
  • Predictive modeling
  • Financial advising
  • Internal auditing
  • Customer targeting
  • Portfolio asset management system
  • Competitive analysis
  • Information modeling
  • Search engine optimization
  • Traffic analysis
  • Campaign performance tracking
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Clear communication
  • Strategic thinking
  • Verbal and written communication
  • Decision-making
  • Functional specifications
  • Stakeholder engagement
  • Client relationship management
  • Analytical thinking
  • Workflow optimization
  • Agile methodologies
  • Market research
  • Change management
  • Data visualization
  • Project presentation
  • Business acumen
  • Reporting and documentation
  • Industry knowledge
  • Change impact analysis
  • BI tools expertise
  • Narrative use cases
  • Business case validation
  • Business solutions development
  • External market data tracking
  • Human resources information systems (HRIS)
  • Analytical tool implementation
  • Technology architecture analysis
  • Business analysis
  • Requirements analysis
  • Process improvement
  • Tableau
  • Documentation
  • Stakeholder communication
  • Business requirements
  • SWOT analysis

Affiliations

  • Society for Human Resource Management (SHRM) – Member since 2010
  • Toastmasters International – 2022-2023 District 27 Director for Southern MD, DC & Northern, VA, responsible overall business operations. Managed the performance of 50 direct reports and customer service for 3200 Toastmasters International members.

Certification

  • United States Department of Energy: Office of Energy Efficiency and Renewable Energy (December 2016) Assistant Secretary’s 2016 Outstanding IMPACT Award: People
  • United States Department of Energy’s EERE Workforce Management Office (September 2015) Certificate of Appreciation for Federal Employee Viewpoint Survey Marketing & Participation Improvements In Recognition of Federal Employee Viewpoint Survey (FEVS) Marketing & Participation Improvements

Timeline

Business Analyst

Navarro Research & Engineering Inc. (Contractor to the U.S. Dept. of Energy)
12.2024 - Current

Business Analyst

Redhorse Corporation (Contractor to the Pentagon)
06.2021 - 05.2022

Senior Human Resource Management Analyst, Level II

Redhorse Corporation (Contractor to the U.S. Dept. of Energy)
01.2018 - 03.2021

Senior Human Resource Management Analyst, Level II: EERE Workforce Management Office

CSRA, Inc. (Contractor to the U.S. Dept. of Energy)
09.2014 - 01.2018

Business Analyst, EERE Project Management Coordination Office (PMCO)

CSRA, Inc. (Contractor to the U.S. Dept. of Energy)
06.2013 - 09.2014

Executive Assistant, Building Technologies Office

SRA, Inc. (Contractor to the U.S. Dept. of Energy)
02.2010 - 06.2013

Master of Science Degree in Human Resources Management - Human Resource Generalist

Strayer University

Bachelor of Business Administration Degree - Management

Strayer University

Master of Business Administration Degree (MBA) - Organizational Leadership & Management

Strayer University - Jack Welch Management Institute

Awards

Highest honor the U.S. Department of Energy’s Office of Energy Efficiency and Renewable Energy bestows upon both Contractors and Federal Government Employees. It was awarded in the area of “People/Customer Service” and Project Management of the YOU ROCK! Peer to Peer Informal Recognition Platform.

Similar Profiles

CREATE PROFILE
LaShawn Foster