LaShawn Hearst
Union City,GA
Summary
A dedicated Human Resources Business Partner, bringing years of expertise in benefits administration, recruitment, and staff development. Talented in bridging gaps between labor forces and management to achieve objectives. Driven and decisive with a passion for building and retaining highly effective teams.
Overview
26
26
years of professional experience
Work History
Human Resources Business Partner
Uniform Advantage
Lithia Springs, GA
09.2021 - Current
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within the company to reach business goals.
- Investigated and liaised with our legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for the EEOC.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
- Conducted exit interviews with employees leaving the company to gauge areas of success and opportunities for improvement.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Collaborated with leadership to assess and improve policies across the board.
- Collaborated with leadership to assess and improve policies across the board.
- Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
- Engaged employees and conducted exit interviews to gain a complete sense of satisfaction and areas in need of improvement.
- Reviewed applicant qualifications and assisted management and recruiting with hiring needs and determining compensation and total package.
- Developed and delivered special events for company employees.
- Served as a company representative at UAN events to promote company objectives.
- Streamlined HR efficiencies, coordinated new hire orientations, and provided onboarding and training for new employees.
- Liaised between multiple business divisions to improve communications.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Briefed new hires on essential job information, such as company policies, employment benefits, and job duties.
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions, and reach resolution of grievances.
- Instructed senior leaders on appropriate employee corrective steps.
- Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
- Coordinated activities of the human resources team, distributing resources and personnel effectively across the organization to meet HR needs.
- Worked as an effective team member while contributing to local and regional HR projects.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
- Utilized compliance tools, corrective actions, and identification of deficiencies to mitigate audit risks.
- Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
- Conducted exit interviews with employees leaving the company to gauge areas of success and opportunities for improvement.
- Conducted exit interviews with employees leaving the company to gauge areas of success and opportunities for improvement.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
Human Resources Generalist
Uniform Advantage
Lithia Springs, GA
01.2019 - 09.2021
- implemented and supervised orientation procedures for new hires.
- provided guidance to managers and employees on talent management, payroll, FMLA, and benefits.
- facilitated the criminal background check process for new hires.
- I met with staff to resolve difficult situations related to performance and conflict management.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Liaised with HR and payroll to coordinate and manage employee leaves of absence.
- Coached managers through employee engagement, documentation, discipline, and performance improvement plans.
- Developed and enforced company policy and procedures relating to human resources activity.
- Conducted career fairs, screened resumes, and interviewed applicants to build candidate pipelines and enhance company culture.
- Conducted confidential investigations of discrimination, harassment, and workplace violence.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Understood, interpreted, and mediated human resources inquiries to support the administration of human resources policies, procedures, and programs.
- Explained and administered medical insurance, disability and flexible spending accounts.
- Developed and built internal and external relationships with project teams, department managers, and consultant teams to improve the delivery of HR services.
- Managed employee rewards programs.
- Verified that vendors received timely enrollment information, changes, and terminations.
- Improved quality of hiring decisions by working with hiring managers on new comprehensive employment selection processes.
- Liaised between multiple business divisions to improve communications.
Lot Operations Administrator
Cox Automotive
College Park, Ga
01.2012 - 01.2019
- Manage and administer the staffing and recruiting function, including advertising, recruiting, screening, interviewing, selecting, and hiring new employees.
- Work with the Lot Manager and H.R Team to identify talent and create targeted development plans.
- Maintain constant communication with the temp companies to ensure the number and attendance of temp employees to be expected on a daily basis.
- Maintain and work with all temp agencies' payroll needs.
- Work efficiently with managers in other departments on their need for temporary employees.
- Maintain all lot operations' employee payroll needs.
- Perform basic data entry into the AS 400 system as needed.
- Work with the ESC manager, PAID, and Cox Corporate Benefits to ensure that new systems and/or processes are fully implemented; support ESC with assigned location(s) and provide feedback to the ESC manager.
- support and help manager in the coordination of departmental scheduling, working with staffing agencies, serving as point of contact and recording employee absences, etc.
- Maintain constant commercial accounts department, customer support team, quadrant and account coordinators, supervisors, and other auction personnel to ensure effective coordination of the lot operations activities.
- To reconcile staffing agencies Billing and invoices
- Plan and conduct new employee orientation.
- Ensure that employees understand processes and systems that enable them to be paid in a timely and accurate manner; establish accountabilities that ensure correct information is provided to the Employee Service Center
- Work with Lot Manager/Supervisor(s) to ensure that all employees receive a written performance review and that rewards are linked to these appraisals.
- Perform other duties assigned by GM, AGM, and Management Team
- Actively participate as a key member of the leadership team of this location.
- Lead by example in terms of behavior, championing Cox/Manheim values and ensuring that all employees are treated fairly and with respect.
Vehicle Check-In Clerk
Cox Automotive
College Park, Ga
01.2010 - 01.2012
- Input accurate vehicle information into the AS400 computer system using a handheld computer for each vehicle received at the auction
- Dealer identification number and direct transporters to proper car drop zone
- Train new employees on the AS400 and how to properly use the handheld computers.
Account Administrator
Cox Automotive
College Park, Ga
01.2005 - 01.2010
- Maintain vehicle files
- Perform data entry of required information in the AS400 system of vehicle identification number (VIN), and other descriptive information
- Manage account relationships, maintaining effective communications and ensuring customer requirements are met
- Communicate with the accounting department in order to balance the sale and perform post-sale invoicing for accounts receivable as needed
- Communicate with online Operations department in order to prepare assigned vehicles for online programs
- Prepare various reports, lists and handouts such as sale and expense report, sold vehicle by net amount, dealer attendance report, lot and transportation damage report, block summaries, ect
- Maintain and update physical vehicle inventory files that document all activities relative to each customer vehicle, assuring accurate sale processing/closing records
- In Coordination with account representative, account operations coordinator and other account specific procedures, prepare sale vehicle run process including run order, scheduling, notice to customer account, ect
- Follow up on vehicle preparation for the sale by reconciling incoming bills against order work/repairs for each Institutional customer vehicle
- Contact customer coordinators, service vendors and/or account representative when the information is missing or problems occur.
Driver
Cox Automotive
College Park, Ga
01.1997 - 01.2005
- Drive vehicles through Auction lanes on sale day, to designated areas on Auction premises, to customer dealerships and businesses while observing Auction driving rules, rules of the road and demonstrating courtesy and defensive driving principles
- Assist customers (i.e., dealers, account representatives, rental agencies, etc.) and coworkers as needed
- Assist with getting vehicles operating as needed
- If necessary, inflate tires and jump start vehicles using a battery box and air tank
- Notify supervisor when a vehicle is inoperative; notify Service or Gas Truck Driver when vehicle is out of gas.
Education
Bachelor of Arts - Business Administration And Management
Atlanta Metropolitan State College
Atlanta, GA03.2024
Associate of Business Administration - Human Resources Management
Atlanta Technical College
Atlanta, GA03.2015
Skills
- Labor Relations Coordination
- Compensation and Benefits Administration
- Cross-Functional Collaboration
- Improving Employee Engagement
- HR Strategy
- Accident Investigations
- Exit Interviews and Processes
- Building Morale
- Organizational Systems
- HR Support
- Hiring and Firing
- Unemployment Claims
Timeline
Human Resources Business Partner
Uniform Advantage
09.2021 - Current
Human Resources Generalist
Uniform Advantage
01.2019 - 09.2021
Lot Operations Administrator
Cox Automotive
01.2012 - 01.2019
Vehicle Check-In Clerk
Cox Automotive
01.2010 - 01.2012
Account Administrator
Cox Automotive
01.2005 - 01.2010
Driver
Cox Automotive
01.1997 - 01.2005
Bachelor of Arts - Business Administration And Management
Atlanta Metropolitan State College
Associate of Business Administration - Human Resources Management
Atlanta Technical College
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