Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cleveland Public Fellow
Cuyahoga County
08.2023 - Current
Served on 2 review panels, contributing expertise to team on proposals toward funding initiatives. (HIV & Kurt Literacy)
Assisted the county to create a new position by recording constituents interactions, ensuring proper follow-up, resolution of issues and services to improving constituents governmental experience
Participated in organizational events and press release as needed, showcasing professionalism while promoting county values.
Enhance budget goals through punctilious research and tracking best process to adapt to best represent the county
Organized information accessibility with county's advisor through maintenance of electronic and paper records
AmeriCorp Lead
City Year Cleveland
07.2021 - 06.2023
Created and implemented clever lessons plans to engage students' focus on ELA, MATH and SEL for personal and academic growth, reaching over 900 minutes of intervention by the end of school year
Team Lead; Coach 6 AmeriCorps on fundamentals of City Year's values, applying best strategies toward instructing scholars in interventions and strengthen their professional development
Contribute to growth in classroom of scholars in grade 3 and 5, assisted partner teachers in raising next grade, increased average test scores by minimal of 5 points and individual goal settings
Collaborated with school staffs on monthly events and placing team member in roles that best fit both City Year and school objectives
Maintaining team positive motivation during 11 months of service to increase members retention toward graduation
Shift Leader Manager
Save A Lot Grocery Store
06.2016 - 07.2023
Assisted alongside managers to provide excellent customer service to maintain store competitive position in district, Top 5 in 2018
Trained new associates on cash register operations which including opening/closing property, conducting customer transactions, and balancing drawers according to store's policy
Set daily goals for team members and assured accountability with positive reinforcement to change behaviors
Provided expert guidance in operational organization, process execution and floor efficiency
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
Master of Public Policy (MPP) Candidate, SPIA Fellow, Julis-Rabinowitz Finance Fellow at School of Public and International Affairs, Princeton UniversityMaster of Public Policy (MPP) Candidate, SPIA Fellow, Julis-Rabinowitz Finance Fellow at School of Public and International Affairs, Princeton University