Lashawn Richardson
Chicago,IL
Summary
Proven expertise in food preparation and handling, honed at Rush University Medical Center, RUMC, where I excelled in delivering high-quality service. Skilled in resolving customer issues with professionalism, I consistently ensured guest satisfaction. My ability to work efficiently under pressure showcases my strong organizational and interpersonal skills.
Overview
7
7
years of professional experience
Work History
Foodserver
Rush University Medical Center, RUMC
Chicago,IL, IL
11.2021 - 10.2024
- Retrieved prepared orders from kitchen areas and promptly delivered to guests.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Presented menus and answered questions regarding items.
- Greeted guests promptly and provided menus while explaining daily specials.
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
Retail Sales Associate
Forman Mills
Chicago, IL
06.2019 - 11.2021
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Greeted customers to determine wants or needs.
- Completed transactions in an efficient manner while providing excellent customer service.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
Cashier
Dollar Tree Stores
Chicago, IL
06.2017 - 08.2018
- Greeted customers promptly and responded to questions.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Helped customers find specific products, answered questions, and offered product advice.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
Skills
Customer service professional 20 years experience interacting with the publichighly qualified in service base,Hospitality position requiring an emphasis on customer satisfaction in a fast-paced environment A proven and verifiable record for utilizing interpersonal skills to enchance organizational efficiency and profitabilityCommitted to quality performance with an ability to learn new procedures quickly
Timeline
Foodserver
Rush University Medical Center, RUMC
11.2021 - 10.2024
Retail Sales Associate
Forman Mills
06.2019 - 11.2021
Cashier
Dollar Tree Stores
06.2017 - 08.2018
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