LaShawn Robinson
Turtle Creek,PA
Summary
Compassionate and adaptable caregiver with extensive experience at Virtue Independence, excelling in patient monitoring and crisis intervention. Proven ability to maintain a safe environment while enhancing client well-being. Recognized for effective communication and problem-solving skills, ensuring high-quality care and support for individuals with diverse needs.
Overview
2026
2026
years of professional experience
Work History
Nurse Aid
Class Pgh
Direct Support Professional
Virtue Independence
01.2021 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Laborer
People Ready Pgh
01.2020 - 11.2025
- Improved worksite efficiency by maintaining clean and organized work areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
Telecommunications Technician
Full Service Network
02.2009 - 11.2011
- Improved worksite efficiency by maintaining clean and organized work areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
Home Health Aide
Liken
01.2014 - 2015
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
Telemarketer
PBS
12.2008 - 02.2009
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Participated in training programs to enhance product knowledge and customer service skills.
- Customized support strategies for high-priority clients to ensure their specific needs were met.
- Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
Customer Service Representative
Xental
10.2008 - 12.2008
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Customer Service Representative
Dial America
06.2005 - 08.2005
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
GED -
George Westinghouse High
Pittsburgh, PA2000
Skills
- Compassionate caregiver
- Reliable team player
- Patient monitoring
- Dressing assistance
- Infection control
- Compassionate
- Transfer techniques
- Feeding assistance
- Vital signs monitoring
- Reliable transportation
- Basic housekeeping
- Adaptable
- Companionship and emotional support
- Medication administration
- Patient-focused care
- Medical terminology
- Bathing assistance
- Oral hygiene
- HIPAA
- End-of-life care
- Client transportation
- Patient care
- Colostomy care
- Trustworthy companion
- Ambulation assistance
- Pain control
- Records management
- Compassionate care
- Positioning patients
- Blood glucose testing
- Feeding assistance expert
- Basic life support
- Wound care
- Mobility support
- Mental health support
- Urinary catheter care
- Patient education
- General housekeeping
- Documentation expert
- Companionship
- Calm and level-headed under duress
- Range of motion exercises
- Dementia and Alzheimer's care
- Quick problem solver
- Able to lift number pounds
- Admissions assistance
- Confidentiality
- Toileting assistance
- Respiratory equipment training
- Supporting personal needs
- Direct patient care
- HIPAA compliance
- Bedside manner
- Activity planning
- Mobility assistance
- Patient management
- Quality assurance
- Light housekeeping
- Documenting behaviors
- Patient relationship building
- Patient assessments
- Condition monitoring
- Conducting intakes
- Safety precautions
- Transporting patients
- Healthcare ethics
- Preparing meals
- Observing responses
- Maintaining privacy
- Meal planning
- Complex Problem-solving
- Patient lifting
- Care plan implementation
- Quality assurance controls
- Responding to emergencies
- Inpatient care
- Indirect patient care
Timeline
Direct Support Professional
Virtue Independence
01.2021 - Current
Laborer
People Ready Pgh
01.2020 - 11.2025
Home Health Aide
Liken
01.2014 - 2015
Telecommunications Technician
Full Service Network
02.2009 - 11.2011
Telemarketer
PBS
12.2008 - 02.2009
Customer Service Representative
Xental
10.2008 - 12.2008
Customer Service Representative
Dial America
06.2005 - 08.2005
Nurse Aid
Class Pgh
GED -
George Westinghouse High
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