LaShawn Smith
Clerical Support
Kansas City,MO
Summary
Energetic and organized individual with knack for multitasking and maintaining schedules efficiently. Possesses solid understanding of office software and document management, including proficiency in Microsoft Office and data entry. Dedicated to streamlining administrative processes and contributing to team success. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
25
25
years of professional experience
Work History
Clerical Support Specialist
Cherokee Nation Federal Consulting
08.2023 - Current
- Streamlined communication between departments using clear written correspondence via email or memos as appropriate for the situation.
- Enhanced office efficiency by streamlining clerical processes and implementing organizational systems.
- Improved overall office organization with the implementation of efficient inventory management systems for office supplies.
- Expedited workflow by accurately processing invoices, purchase orders, and expense reports in a timely manner.
- Reduced errors in data entry by implementing thorough quality control measures and cross-checking information.
- Ensured accurate record-keeping with meticulous filing practices and effective use of electronic databases.
- Promoted a positive work environment by maintaining a clean, organized workspace conducive to productivity.
- Maintained confidentiality of sensitive information through strict adherence to privacy policies and procedures.
- Demonstrated adaptability by quickly learning new software programs and adapting to changes in office procedures.
- Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Edited and proofread documents for accuracy and completeness.
Event Coordinator
Total Experience Event Planning Service
05.2000 - Current
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Brainstormed and implemented creative event concepts and themes.
- Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
- Maintained accurate records of all event expenditures, ensuring budget compliance across multiple projects.
- Secured high-quality entertainment acts, enhancing attendee enjoyment and generating buzz around events.
- Coordinated with security services to ensure safety of attendees, addressing potential risks and compliance issues.
- Fostered positive work environment, mentoring junior coordinators and facilitating their professional growth.
- Elevated client satisfaction, tailoring event themes and activities to match their vision and objectives.
Home Health Aide
Show Me Love Health Care LLC
04.2023 - 01.2024
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Improved patient well-being by providing compassionate and attentive personal care.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
Administrative Assistant
J & S Imports
03.2017 - 09.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained inventory of office supplies and placed orders.
- Developed filing system for historical documents, preserving important company records and improving access to information.
Home Health Aide
Creative Care Consultants
06.2016 - 03.2017
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Followed nutritional plans to prepare optimal meals.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Provided transportation and appointments management.
Education
High School Diploma -
Edison High School
700 NE 22nd Ave Minneapolis MN, 5541801.1990
Skills
- Verbal communication
- Scheduling appointments
- Filing systems
- Typing speed
- Record keeping
- Data recording
- Editing and proofreading
- Record sorting and filing
- Document typing and formatting
- Database entry
- Confidentiality understanding
- Reliable and punctual
- Multitasking Abilities
- Flexible and adaptable
- Attention to detail
- Time management
- Customer service
- Document archiving
- Teamwork and collaboration
- Proofreading
Timeline
Clerical Support Specialist
Cherokee Nation Federal Consulting
08.2023 - Current
Home Health Aide
Show Me Love Health Care LLC
04.2023 - 01.2024
Administrative Assistant
J & S Imports
03.2017 - 09.2018
Home Health Aide
Creative Care Consultants
06.2016 - 03.2017
Event Coordinator
Total Experience Event Planning Service
05.2000 - Current
High School Diploma -
Edison High School
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