Lashawn Staples
Boston,MA
Overview
16
16
years of professional experience
1
1
Certification
Work History
Scattered Site Housing Case Manager
Pine Street Inn
- Current
- Case management support to chronically homeless individuals with histories of substance abuse and mental illness
- Promoting long-term stability in housing and the end of homelessness in Boston
- The incumbent will use a harm-reduction, trauma-informed approach to working with participants, including the utilization of Stages of Change Theory and Motivational Interviewing techniques
- Assisting tenants with all required program documentation; assisting tenants with obtaining benefits, healthcare, educational opportunities, employment opportunities, and legal aid
- Supporting the development of tenants’ activities of daily living skills and creating individual service plans with tenants, maintaining all necessary documentation monitoring and reporting maintenance needs in apartments, and supporting timely program fee collection from tenants.
Case Manager
St.Elizabeth Medical Center
08.2023 - Current
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Health Care Billing Coordinator
Brigham and Women's Hospital
08.2020 - 07.2021
- Coordinating the month-end process Collection reconciliation of daily transactions
- Electronic claim/statement submissions
- Performing daily billing Operational workflow ensures control check and balance for issues with charges and revenue
- Creating reports regarding preventive measures prior to the services are rendered with detailed written and verbal communication to Office Managers
- Creating various reports within the excel application
- Performing the following duties Daily reconciliation process Month-end closing electronic statements Electronic claims
- Creating, running and developing reports based on business needs Creating and reviewing appointment schedules report to identify trends based on provider schedule and ancillary lines of service.
Unit Coordinator
Brigham and Women's Hospital
05.2019 - 08.2020
- Administrative activities supporting clinicians, patients, and families
- Working collaboratively to provide excellent care to patients and families in the safest environment.
Birth Registrar
Brigham and Women's Hospital
09.2017 - 05.2019
- The Birth Certificate Registrar registers and prepares birth certificates for all newborn infants delivered following the criteria set forth by the Registry of Vital Statistics
- The focus of the role is in the following key areas: Obtains and verifies newborn information from computerized Labor and Delivery worksheets in the Epic system
- Obtains and verifies information for Labor and Delivery, and Postpartum area personnel
- Enters births in the Birth Certificate logo Types birth certificates
- Reviews completed birth certificates with the mother/father of infants
- Obtains designated signatures, including the obstetrician
- Mails birth certificates to Town Clerk and Department of Public health; gathers and verifies data for the Department of Vital Statistics
- Types paternity disclaimers and birth...
Medical Assistant
Neponset Health center
03.2017 - 07.2017
- Helps patients by providing information, services, and assistance; Receive and direct phone calls, schedule appointments, check-in patients, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients; Verifies patient information by interviewing patient, recording medical history, medication review, patient need for letters or forms and confirming purpose of visit and documenting in the EMR; Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, Oxygen saturation (based on chief concerns) and temperature, LMP (women only) and reporting patient history summary.
Mental health counselor
Mt. Auburn Hospital
05.2013 - 01.2017
- Patient care, phlebotomy, EKGs, bedside assistance, help with orienting new MHC, PCA
- Assist nurses with admission patient care, phlebotomy
- Emergency Department June 2009- Jan
- 2017/ per Diem
- Unit coordinator/Clinical assistant
- Help nurses with admission, ambulance, triage/walk-ins
- Assist nurses and MD/PA with phlebotomy, cardiac arrest, splints, EKGs, cardiac monitor, stretchers, transport, assist nurses IVs, saline bags
- Assist with staffing coordination
- Assist with lab requisite order entry
- Radiology entry ordering.
Record control clerk
Mt. Auburn Hospital
03.2008 - 06.2009
- Help assemble chart
- Locate medical records for release of information Multitask phone, faxing, filing.
Education
Master of Science - Psychology
Southern New Hampshire University
Hooksett, NH08.2025
Bachelor of Arts Human Services -
Southern New Hampshire University
Manchester, NH11.2023
Healthcare Administration -
Quincy College
Quincy, MA05.2020
Healthcare Business Management -
Bay State College
Boston, MA01.2017
Certificate Medical Assistant -
Rets technical School
Charlestown, MA03.2008
Major Communication -
Pine Manor College
Chestnut Hill, MA06.2007
High School Diploma -
Academy of Public Services
Boston, MA06.2006
Skills
- Client Advocacy
- Policy Knowledge
- Time Management
- Team Collaboration
Certification
Notary of Public, Massachusetts, 03/07/18, 03/07/25
High Honors
Obtain High Honors Bachelor Degree program
Timeline
Case Manager
St.Elizabeth Medical Center
08.2023 - Current
Health Care Billing Coordinator
Brigham and Women's Hospital
08.2020 - 07.2021
Unit Coordinator
Brigham and Women's Hospital
05.2019 - 08.2020
Birth Registrar
Brigham and Women's Hospital
09.2017 - 05.2019
Medical Assistant
Neponset Health center
03.2017 - 07.2017
Mental health counselor
Mt. Auburn Hospital
05.2013 - 01.2017
Record control clerk
Mt. Auburn Hospital
03.2008 - 06.2009
Scattered Site Housing Case Manager
Pine Street Inn
- Current
Master of Science - Psychology
Southern New Hampshire University
Bachelor of Arts Human Services -
Southern New Hampshire University
Healthcare Administration -
Quincy College
Healthcare Business Management -
Bay State College
Certificate Medical Assistant -
Rets technical School
Major Communication -
Pine Manor College
High School Diploma -
Academy of Public Services
Notary of Public, Massachusetts, 03/07/18, 03/07/25
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