Office Manager
Benevis/Porter Dental
10.2021 - Current
LaShawna Burke
Baltimore,MD
Timeline
Store Director
Safeway
05.2016 - 10.2021
Store Manager
Walgreens
12.2014 - 05.2016
Bachelor of Science - Business Management
Morgan State University
08.2008 - 05.2012
Summary
Skilled Office Manager with comprehensive experience in overseeing daily office operations, implementing effective policies for better efficiency and coordinating administrative activities. Strengths include multi-tasking abilities, strong communication skills, and proficiency in managing diverse teams. Significant contributions made to previous roles include improving organization systems and effectively handling multiple tasks concurrently under pressure.
Education
Bachelor of Science - Business Management
Morgan State University
Baltimore, MD 08.2008 - 05.2012
Overview
4
4
years of post-secondary education
10
10
years of professional experience
Work History
Office Manager
Benevis/Porter Dental
Baltimore, Maryland
10.2021 - Current
- Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
- Conducted regular audits of patient accounts to ensure accuracy and compliance with regulations.
- Collaborated with other healthcare professionals in order to provide quality care to patients.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Store Director
Safeway
Washington, DC
05.2016 - 10.2021
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Fostered healthy team environments to promote collaboration and boost productivity.
Store Manager
Walgreens
Washington, DC
12.2014 - 05.2016
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Skills
- Microsoft outlook, word, and Excel
- Microsoft Power BI and SharePoint
- Human resources
- Expense reporting
- Scheduling and calendar management
- Compliance monitoring
- Office administration
- Supply management
- Payroll processing
- CPR and BLS certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionPaid time off401k matchHealthcare benefitsPaid sick leaveTeam Building / Company Retreats4-day work weekPersonal development programsStock Options / Equity / Profit SharingLanguages
English
Native language
Spanish
Intermediate (B1)
B1
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