LASHAWNA FORD

• Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
• Guided aircraft into and out of parking positions using hand signals.
• Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
• Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.

• Reported suspicious activities and persons to law enforcement.
• Improved overall security by conducting regular patrols and monitoring surveillance systems.
• Screened individuals and prevented passage of prohibited articles into restricted areas.
• Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

• Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
• Oversaw night auditing of daily room occupancy and hotel revenue.
• Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
• Kept accounts in balance and ran daily reports to verify totals.

• Collected room deposits, fees, and payments.
• Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
• Managed a high volume of calls, directing guests to appropriate departments and services.
• Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
• Updated guest records with pertinent information to provide personalized service during their stay.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

train others on how to work equipment. Putting daily work into system. Cleaning up debris in vacant lot,cutting grass of vacant homes.

• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.