Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Lashawnda Lockwood

North Las Vegas

Summary

Experienced case manager specializing in crisis intervention, suicide prevention, and motivational interviewing, developed at U.S.VETS. Demonstrated success in improving housing stability and mental health for veterans. Skilled in surveillance and security management, prioritizing client safety and confidentiality. Notable public speaking and time management abilities, contributing to effective program delivery.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Case Manager/Residential Housing Facility

U.S.VETS
Las Vegas
06.2023 - Current
  • Provided case management to veterans who has housing barriers, employment barriers, legal, sobriety issues, medical and psychiatric barriers.
  • Coordinate care with VA and community partners on behalf of clients for mental and physical health services.
  • Completed client IHEP with in 72 hours and documents in MCR.
  • Meet with clients on a weekly basis to track progress and update changes to address client needs to accomplish goals.
  • Complete HUD-VASH assessments for and she was one clients to determine eligibility.
  • Maintain confidentiality in compliance with health insurance probability and accountability act standards.
  • Participate in housing stability meanings to stabilize clients while in transitioning into permanent housing.
  • Provide transportation when needed.
  • Assist in client resolution to maintain safety for all Veterans and staff.

SSG Fox Suicide Prevention Case manager/ Grant overseer

U.S.VETS
Las Vegas
11.2023 - 09.2024
  • Report to the National Suicide Prevention Coordinator and Director of Behavioral Health regarding program outcomes and completed all monthly participant tracking reports for the U.S. VETS Las Vegas site.
  • Respond to crises and provide proper interventions to decrease suicidal ideation.
  • Collaborate with VA CRRC, VA Hospital, VA GPD liaison, and onsite clinical therapist about program participants.
  • Manage a caseload of 25+ veterans.
  • Meet with scheduled veterans for appointments related to assessments, individual service plans, and updates on suicidal ideation.
  • Conduct eligibility screening for possible enrollees.
  • Collaborate with the outreach team to complete assessments for all new intakes in the GPD program and Permanent Supportive Housing and complete a full safety plan.
  • Attend the SSG Fox monthly grant meeting and add updates to the program as requested by the VA about policies, documentation, and audits to meet National revised standards.
  • Complete documentation/ notes daily in VA Onboarding and MCR.
  • Complete weekly audits on caseload.
  • Engage in community events as an SSG Fox representative for outreach.

Project Based Housing Case Manager

The People Concern
Los Angeles
01.2023 - 01.2024
  • Maintain a caseload of 20 high-acuity Clients.
  • Conduct services to improve mental health physical health and to promote independent living.
  • Collaborate with the Los Angeles County Department of Mental Health regarding clients.
  • Conduct intake process, and implement interventions toward treatment planning.
  • Coordinate appointments and transportation to the primary doctor and mental health provider, and schedule appointments.
  • Communicate with the property manager and the supervisor, and attend weekly staff meetings.

Intensive Case Manager/ Rapid Rehousing

Help of Southern Nevada
Las Vegas
11.2021 - 11.2022
  • Rapid Rehousing Case Manager.
  • Assist clients dealing with homelessness to become permanently housed by assessing housing needs.
  • Scheduled appointments to meet with section 8 and the low-income subsidy housing program to complete the application and voucher process with the client.
  • Applied for apartments with clients and provided transportation to view the unit.
  • Applied for and provide transportation for DMV, birth certificate, and Social security.
  • Provide referrals for income, hunger needs, emergency housing voucher programs, etc.
  • Meet with clients on a weekly basis and document services provided in the Homeless Management Information System (HMIS).
  • Work with supervisors and co-workers to ensure client needs are being meet.
  • Organized and maintained client files efficiently.
  • Implemented person-centered case plans and kept them updated monthly.

Case Manager

Tessie Cleveland Community Services Corp
Lancaster
10.2018 - 09.2022
  • Meet with parents, foster parents, social workers, schools, Probation Department, attorneys, and any form of support on behalf of assisting with addressing a client mental health goal.
  • Assist support system with learning interventions provided by therapist to help decrease behaviors in a child.
  • Obtain resources for the parents to stabilize housing, obtain food, complete court-mandated classes, or resources for the child such as educational and extracurricular activities.
  • Type all individual sessions in real time and submit for billing.
  • Participate in a 4-Hour case managers meeting every Friday.
  • Participate in Child & Family Team meetings with a facilitator, myself parent partner, the child, the parent, the child social worker, and the Child & Family specialist monthly.
  • Provide client and caregiver with assistance to court appointment in personal vehicle or company vehicle.

Security Professional

Allied Universal
Los Angeles
05.2017 - 02.2018
  • Professional building duties: Conduct deter patrol, monitor front lobby, monitor multiple cameras/CCTV, patrol building, daily reports, schedule security officers for available hours, answer phone calls, unlock doors.
  • Fire safety watches, setting alarm system on or off as request, access control for visitors.
  • Commercial Warehouse duties: keep log of all incoming and outgoing trucks, check seal on trucks and documentation to make sure numbers match, assist clients with locating delivered boxes, conduct deter patrol.

Security Officer/ Rover

G4s Security
Los Angeles
04.2010 - 07.2015
  • Patrol facility inside and out, bag checks, use metal detector wand to search person/property report writing, rover, conduct detex patrol.

Security Officer

North American Security
Los Angeles
08.2009 - 11.2011
  • Responsibilities Dispatching, foot patrol, vehicle check-in, safety hazard checks, CCTV, Cpr Certified, HOA duties: conduct detex patrol, monitor all gates, document visitors, update parking permits on the computer for residents, issue parking violation notice, keep fire lane clear.

Education

Bachelor Degree - Psychology Mental Health Counseling

Southern New Hampshire University
Hooksett, NH
11-2025

Skills

  • Group therapy and counseling
  • Crisis intervention strategies
  • Fair housing regulations
  • Motivational interviewing techniques
  • Case management expertise
  • Meal preparation skills
  • Childcare experience
  • Public speaking proficiency
  • Discharge planning processes
  • Time management abilities
  • Behavioral health support
  • Medication administration knowledge
  • Surveillance and security management
  • Microsoft Outlook proficiency (45 WPM)
  • Office administration skills

Certification

  • Partnering for Safety and Permanence Model Approach to Partnership in Parenting, Present
  • Human Development and Youth Services, Present
  • First Aid Certification, 08/01/26

References

References available upon request.

Timeline

SSG Fox Suicide Prevention Case manager/ Grant overseer

U.S.VETS
11.2023 - 09.2024

Case Manager/Residential Housing Facility

U.S.VETS
06.2023 - Current

Project Based Housing Case Manager

The People Concern
01.2023 - 01.2024

Intensive Case Manager/ Rapid Rehousing

Help of Southern Nevada
11.2021 - 11.2022

Case Manager

Tessie Cleveland Community Services Corp
10.2018 - 09.2022

Security Professional

Allied Universal
05.2017 - 02.2018

Security Officer/ Rover

G4s Security
04.2010 - 07.2015

Security Officer

North American Security
08.2009 - 11.2011

Bachelor Degree - Psychology Mental Health Counseling

Southern New Hampshire University

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