Lashay Bonney

Smoothly manage the day-to-day front desk operation for a busy medical center. Respect patient's privacy and dignity, upholding all company policies and HIPAA regulations. Provide administrative and clerical support via EMR system. Warmly greeting patients and collecting information when checking them in. Processing insurance claims. Handling medical records also responsible for the maintenance of patients' charts.

Warmly welcomed 20-30 guests per shift and directed them to their destination. Managed phone lines and facilitated over 20+ calls/day with clients, vendors, and staff. Maintained an organized, clean, professional workspace and waiting area. Provided excellent customer service with a helpful and friendly attitude. Coordinates pick up and delivery of express mail services, unpacked inventory, and stocked supplies. Assisting with copying, scanning, faxing, and emails. Witnessed for lawyers when needed, scheduling conference rooms.

Greeting and assisting club members with inquiries and providing information about phone calls. Prepares end-of-day reports, helps maintain club members' database, answers telephones. Create a fun and safe environment for kids at the clubhouse. File paperwork, using good communication skills to actively listen to the members needs.