Lashay Frazier
East Fairfield,CA
Summary
Compassionate Licensed Psychiatric Technician with more than 5 years of experience in the mental health treatment industry. Offering excellent rapport-building and communication skills with patients from diverse backgrounds. Known for being hard working, reliable, thorough and consistently exceeding performance standards.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Licensed Psychiatric Technician
Department Of State Hospitals - Napa
10.2017 - Current
- Performed duties per applicable standards, policies, and regulatory guidelines to promote a safe working environment.
- Assisted in crisis intervention including resistive and assaultive behavior, self-injurious behavior, and suicidal behavior.
- Escorted patients to and from medical appointments and on-ground activities.
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Monitored patients in the milieu and reported any unusual behavior physical or mental to Registered Nurse.
- Assisted and monitored 30 patients daily
- Provided patient teaching on prescribed medications and adverse side effects.
- Documented on patients daily
- Monitored patients on enhanced observations for safety
- Charted on each patient daily
- Ensured patient safety and implemented crisis intervention strategies for de-escalation of agitated or aggressive individuals.
- Administered prescribed medications accurately and monitored patients for side effects, contributing to effective treatment outcomes.
- Maintained accurate and detailed documentation of patient progress, treatments, and interventions to support continuity of care.
- Developed therapeutic relationships with patients to promote trust, engagement in treatment, and overall mental health stability.
- Improved interdisciplinary team collaboration by actively participating in treatment team meetings and sharing relevant information.
Certified Nurse Assistant
San Miguel Villa
09.2015 - 09.2017
- Facilitated personal hygiene management, feeding and ambulation.
- Transported patients between rooms and appointments or testing locations.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Performed passive range of motion exercises on patients.
- Provided physical support to assist 8 patients to perform activities of daily living .
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients
- Cared for residents in assisted living facility and delivered high-quality support to meet needs
- Documented patient information and care activities in electronic health record
Checkout Supervisor
Sams Club
06.2014 - 09.2016
- Checked workers and recorded performance for presentation to shift leaders.
- Supported production line, reporting need for additional staff and resources.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Quickly and accurately counted drawers at start and end of each shift.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
General Merchandise Clerk
Safeway
05.2010 - 12.2013
- Prepare and audit cash tills for entire store at end of each day.
- Count and audit safe and at least 6 tills per day.
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
- Perform book keeping duties including check cashing and customer refunds.
- Successfully completed over 100 customer service transactions daily.
- Opened and closed kiosk.
- Provided quality customer service.
- Received and processed payments
Education
Associate of Science - Registered Nursing
International College of Health Sciences
Boynton Beach, FL09.2024
Diploma - Psychiatric Technician
Gurnick Academy of Medical Arts
Concord, CA09.2015
Skills
- Unusual Behavior Reporting
- Glucose Testing
- Medication Side Effect Knowledge
- Excellent verbal communication skills
- Safety Protocols
- De-Escalation Techniques
- Trauma-Informed Care
- Proficient in Microsoft Word, Excel, and PowerPoint
- Ability to work well unsupervised
- Document effectively
- Organization and Time Management
- Dependable and Responsible
- Developmental Disabilities Care
Certification
BLS/CPR-Certified 2023 American Heart Association Napa, CA
Timeline
Licensed Psychiatric Technician
Department Of State Hospitals - Napa
10.2017 - Current
Certified Nurse Assistant
San Miguel Villa
09.2015 - 09.2017
Checkout Supervisor
Sams Club
06.2014 - 09.2016
General Merchandise Clerk
Safeway
05.2010 - 12.2013
Associate of Science - Registered Nursing
International College of Health Sciences
Diploma - Psychiatric Technician
Gurnick Academy of Medical Arts