Summary
Overview
Work History
Education
Skills
Timeline
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LaShaye Giles

St Louis,MO

Summary

Accomplished Regional Director of Operations at Lady Jane’s, adept in operational efficiency and strategic planning. Excelled in fostering teamwork, enhancing client partnerships for revenue growth, and implementing cost-saving strategies. Proven leadership in developing high-performing teams and achieving operational excellence, with a focus on data-driven decision-making and effective communication.

Overview

14
14
years of professional experience

Work History

Regional Director of Operations

Lady Jane’s
03.2017 - Current
  • Standardized operational procedures across 100+ locations to ensure consistency in quality and performance.
  • Ensured successful project completion by establishing clear objectives, milestones, and communication channels.
  • Developed strong partnerships with key clients to expand business opportunities and drive revenue growth.
  • Collaborated with other Regional Directors to share best practices, align strategies, and foster a spirit of teamwork across the organization.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Increased revenue for supervised markets by over $100,000 through strategic financial oversight and cost-saving initiatives.
  • Maintained compliance with industry regulations by staying up-to-date on best practices and implementing necessary changes in a timely manner.

Regional Director, Asset Protection

Lady Jane’s
04.2015 - 03.2017
  • Implemented robust inventory control measures designed to mitigate shrinkage rates throughout the region's retail locations effectively.
  • Conducted thorough employee background checks as part of the hiring process, mitigating internal risks and potential threats.
  • Collaborated with store managers regularly to ensure consistent implementation of company-wide loss prevention policies across all sites.
  • Delivered regular progress reports to senior leadership, highlighting key achievements and identifying areas requiring additional focus or resources for improvement efforts.
  • Provided ongoing coaching and mentoring for staff members to encourage professional growth and development in the field of asset protection.
  • Developed a highly skilled asset protection team through effective recruitment, training, and performance management initiatives.

Corporate Recruiter

Lady Jane’s
06.2010 - 04.2015
  • Improved candidate experience through timely communication, providing feedback, and maintaining transparency throughout the hiring process.
  • Increased offer acceptance rate by conducting thorough pre-screening interviews and effectively selling company culture and benefits.
  • Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
  • Continuously refined recruitment strategies by staying informed of industry best practices and incorporating innovative tools and technologies.
  • Conducted regular check-ins with new hires during their probationary period to address any concerns or challenges early on, promoting long-term employee retention rates.

Event Coordinator

Black People Who Hike
01.2019 - 01.2022

.Successfully planned and executed a high-profile hiking tour for a U.S. National Park, managing all logistical aspects and ensuring a seamless experience for participants, contributing to a significant boost in company visibility and brand reputation.

Coordinated with various stakeholders, including park officials, local vendors, and tour guides, to streamline operations and enhance the overall tour experience, leading to a 30% increase in customer satisfaction ratings.

Implemented innovative event strategies and cost-effective solutions that supported the startup’s rapid growth, optimizing resources and increasing tour participation rates by 40% within the first six months.

Event Coordinator

Be The Shift LLC
03.2024 - Current
  • Organized and led over 20 community events for a rapidly growing startup, managing teams of 10+ members to execute events seamlessly and enhance community engagement, which resulted in a 50% increase in local brand recognition.
  • Directed cross-functional teams and provided clear guidance to ensure the successful planning and execution of events, fostering collaboration and maintaining high morale, which contributed to a 35% growth in event participation rates.
  • Developed and implemented strategic event plans that aligned with the startup’s goals, optimizing resources and streamlining processes, leading to a significant 40% increase in overall startup growth and market presence.

Education

Bachelor Of Business Science - Business

University of Phoenix
Tempe, AZ
01.2024

Bachelor Of Liberal Arts - English Composition

Eastern Michigan University
Ypsilanti, MI
05.2008

Skills

  • Organizational Skills
  • Team Leadership
  • Effective Communication
  • Adaptability and Flexibility
  • Decision-Making
  • Event Planning
  • Project Management
  • Time Management
  • Guest Relations
  • Crisis Management
  • Social Media Marketing
  • Corporate Events Planning
  • Speaker Coordination
  • Business Growth
  • Organizational Skills
  • Team Leadership
  • Effective Communication
  • Adaptability and Flexibility

Timeline

Event Coordinator

Be The Shift LLC
03.2024 - Current

Event Coordinator

Black People Who Hike
01.2019 - 01.2022

Regional Director of Operations

Lady Jane’s
03.2017 - Current

Regional Director, Asset Protection

Lady Jane’s
04.2015 - 03.2017

Corporate Recruiter

Lady Jane’s
06.2010 - 04.2015

Bachelor Of Business Science - Business

University of Phoenix

Bachelor Of Liberal Arts - English Composition

Eastern Michigan University
LaShaye Giles