Lashe Minyard
Philadelphia,PA
Summary
Versatile Medical Assistant with a track record of providing exceptional patient care at Excel Medical Center and enhancing customer experiences at Walmart. Skilled in EMR systems, phlebotomy, and delivering top-notch customer service. Demonstrated ability to improve operational efficiency and patient satisfaction, showcasing a blend of technical proficiency and interpersonal skills.
Overview
11
11
years of professional experience
Work History
Medical Assistant
Excel Medical Center
06.2021 - Current
- Bloodwork, Injection, EKG, Spiromstry, QuantaFlo
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Customer Service Representative
Walmart
08.2017 - 10.2022
- Greeted customers and provided friendly customer service.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Performed opening and closing procedures including counting cash drawers and preparing deposits
Crew Member
Dunkin' Donuts
09.2013 - 08.2017
- Maintained an organized work area to ensure efficient operations.
- Tailored orders to address customer allergies and gluten concerns.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
Education
Certification - Medical Assistant
All State Career Scholl
Essington, PA06.2021
High School Diploma -
Roxborough High School
Philadelphia, PA06.2012
Skills
- EMR System
- Vital Signs
- Phlebotomy
- Administering Injections
- Customer Service
- EKG, Spirometry, Eye Exam, QuantaFlo
Timeline
Medical Assistant
Excel Medical Center
06.2021 - Current
Customer Service Representative
Walmart
08.2017 - 10.2022
Crew Member
Dunkin' Donuts
09.2013 - 08.2017
Certification - Medical Assistant
All State Career Scholl
High School Diploma -
Roxborough High School
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