Lashea Pedraza
Oklahoma City
Summary
Hardworking college student with experience in customer service. Skilled at multitasking, problem-solving, and working in a fast-paced environment. Looking for a position that will give me more experience and help me grow professionally.
Overview
2
2
years of professional experience
Work History
Acting Assistant Manager
Old Navy
Oklahoma City
03.2024 - Current
- Helped in managing daily store tasks and making sure employees stayed on task.
- Trained new employees on customer service expectations and product information.
- Worked with team members to keep up visual merchandising standards.
- Handled customer questions and fixed issues so that customers leave satisfied.
- Monitored sales trends to find opportunities for better customer service.
- I educated myself about the company's products and services to help customers.
- Monitored employee attendance records, timekeeping, and payroll information.
Education
High School Diploma -
University of Central Oklahoma
Edmond, OK01-2029
Skills
- Customer service
- Visual merchandising
- Employee training
- Communication skills
- Problem solving
- Team leadership
- Sales monitoring
- Workload management
- Time management
Languages
Spanish
Limited
Timeline
Acting Assistant Manager
Old Navy
03.2024 - Current
High School Diploma -
University of Central Oklahoma