Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Personal Information
Certification
Timeline
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Lashee Armstrong

Washington

Summary

Motivated and ambitious business student at Howard University, currently pursuing a Bachelor\'s Degree. Passionate about success and driven to excel, eager to contribute skills and abilities as a valuable team player, innovator, and creative problem solver. Originally from Sacramento, California, recently relocated to Washington DC to further education experienced in the hospitality industry with a strong commitment to delivering exceptional dining experiences while maintaining high standards in a fast-paced environment. Expertise in customer service, multitasking, and adapting to evolving needs. Recognized for reliability and effective communication, consistently ensuring guest satisfaction and contributing to the smooth operation of any establishment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Waiter/Server

Chilies
05.2022 - 12.2023
  • Provided excellent wait service to ensure that every guest was satisfied
  • Took authentic food and drink orders using POS ordering software and delivered food and beverages to guests
  • I responded to guest inquiries about food order mistakes
  • Met with restaurant staff to review the weekly specials and changes on the menu
  • Learned service specifications for reservations and fifty-plus groups
  • Collaborating with other team members

Crew Member

Chipotle
07.2021 - 05.2022
  • Demonstrated passion for chipotle as a company and met the needs of many diverse guests from all different walks of life
  • The key holder responsible for opening and closing the establishment and having some administrative duties
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Barista/Marketing

Paris Baguette
08.2019 - 03.2020
  • I practiced excellent food safety and hygiene
  • Proficient in marketing skills around the four Ps Product, Price, Place, and Promotion
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Followed all CDC guidelines and HIPPAS safety rules like the Privacy rule, Transactions, and code sets rules, security rule, unique identifiers rule, and an enforcement rule
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Conducted market research to identify coffee target audiences and optimize marketing efforts.

Education

Business Management -

Howard University
Washington, DC
05-2026

Associate of Science - Business Administration

Orange Coast College
Costa Mesa, CA
08.2022

Vocational Manicurist -

Advanced Beauty College
Garden Grove, CA
07.2022

Diploma -

Woodbridge High School
Irvine, CA
07.2021

Skills

  • Effective communicator
  • Fast learner
  • Team player
  • Tech savvy with Microsoft word
  • Video marketing production
  • Tech savvy with PowerPoint
  • Art marketing strategies
  • Tech savvy with Canva
  • Financial management proficiency

Accomplishments

    4.0 Freshman Recognition – Featured in the front office for maintaining a 4.0 GPA throughout my first year of high school.

    Community College Honors societies Alpha gamma sigma (Scholastic honors society)

    Mu Alpha Theta (Mathematics)

    Phi Alpha Mu (social and behavioral science)

    Sigma Kapa Delta (English)

    Sigma Chi Eta (communication)Member

Hobbies and Interests

  • Traveling
  • Writing weekly updates on life

Personal Information

Age: 21

Certification

  • First Aid Certification
  • CPR/AED Certification
  • OSHA Certified
  • ServSafe Food Handler's Certification
  • Licensed Nail Technician - California Board of Cosmetology.
  • Drivers License with a clean driving record – California Department of Motor Vehicles.

Timeline

Waiter/Server

Chilies
05.2022 - 12.2023

Crew Member

Chipotle
07.2021 - 05.2022

Barista/Marketing

Paris Baguette
08.2019 - 03.2020

Vocational Manicurist -

Advanced Beauty College

Business Management -

Howard University

Associate of Science - Business Administration

Orange Coast College

Diploma -

Woodbridge High School

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Lashee Armstrong