Lasheika King-Glover
Texarkana,TX
Summary
Demonstrated success in using hands on machines, knives, and measuring tools to accomplish tire production objectives. Familiar with conducting safety and quality inspections on frequent basis. Effective at keeping optimal supply levels in order to keep up with demand and satisfy customers.
Overview
21
21
years of professional experience
Work History
First Stage Radial Tire Builder
Cooper Tire/Goodyear Tire And Rubber CO.
Texarkana, AR
06.2013 - 04.2022
- Performed accurate startup and shutdown procedures to control wear on equipment and maintain personnel safety.
- Met production goals on consistent basis with efficient loading of chambers.
- Followed design specifications to complete accurate and speedy tire fabrication orders.
- Worked flexible hours; night, weekend, holiday and weekly mandatory overtime shifts.
- Maintained energy and enthusiasm in fast-paced environment.
Correctional Sergeant
LaSalle Corrections
Texarkana, TX
02.2010 - 06.2013
- Supervised [Number] employees and performance of tasks and managed [Number] offenders.
- Completed daily work report sheets and delegated tasks to employees.
- Handled inmate counts and searches for missing inmates.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
- Oversaw control center, monitoring inmates, visitors and employees for signs of suspicious behavior.
- Verified all prison visitors carried proper identification and had no contraband before entering institution.
- Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Correctional Officer
LaSalle Corrections
Texarkana, TX
03.2008 - 02.2010
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Inspected work sites and crew trucks for contraband, cleanliness and safety.
- Booked new inmates into facility and processed inmates for release.
- Completed intake paperwork, fingerprints and searches.
Customer Service Associate
Motherhood Maternity
Texarkana, TX
01.2003 - 02.2008
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Demonstrated items to customers and created customer awareness, interest and sales.
Customer Service Assistant Store Manager
Blockbuster Video
Texarkana, TX
06.2002 - 01.2003
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Resolved concerns with products or services to help with retention and drive sales.
- Opening and Closing of store. Properly securing all cash, credit, and debit transactions at the beginning and ending of shifts.
Customer Service Associate
Blockbuster Video
Texarkana, TX
09.2001 - 06.2002
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Cashier
Education
High School Diploma -
Liberty-Eylau High School
Texarkana, TXNo Degree - Medical Science
Texarkana College
Texarkana, TXSkills
Maintained consistent assembly
- Safe Work Practices
- Active Learning
- Inventory Records
- Assembly Instructions
- Critical Thinking Skills
- Lockout and Tagout Procedures
- Data Entry and Maintenance
- Customer Data Confidentiality
- Calm and Professional Under Pressure
- Courteous with Strong Service Mindset
- Responding to Difficult Customers
Timeline
First Stage Radial Tire Builder
Cooper Tire/Goodyear Tire And Rubber CO.
06.2013 - 04.2022
Correctional Sergeant
LaSalle Corrections
02.2010 - 06.2013
Correctional Officer
LaSalle Corrections
03.2008 - 02.2010
Customer Service Associate
Motherhood Maternity
01.2003 - 02.2008
Customer Service Assistant Store Manager
Blockbuster Video
06.2002 - 01.2003
Customer Service Associate
Blockbuster Video
09.2001 - 06.2002
High School Diploma -
Liberty-Eylau High School
No Degree - Medical Science
Texarkana College
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