LaShelle Merker
Jacksonville,NC
Summary
- Certified PCT/ CNA 2 Certified in NC
- 10+ years experience as CNA
- ICU
- Emergency department
- Hematology/ Oncology
- Med/Surg
- CNA Float
- EMT experience
- Willing to relocate
Healthcare professional prepared to excel in patient care roles. Proven ability to deliver high-quality care and support to patients, with focus on enhancing patient experiences and outcomes. Collaborative team member known for adapting to changing needs and maintaining excellent communication with healthcare teams. Skilled in patient monitoring, medical documentation, and empathetic care.
Overview
26
26
years of professional experience
1
1
Certificate
Work History
CNA
Woodbury Wellness and Rehabilitation
11.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
PSC
Onslow Memorial Hospital
11.2023 - 04.2024
- Improved patient satisfaction by providing compassionate care and addressing individual needs.
- Reduced risk of falls for patients through consistent monitoring and assistance with mobility tasks.
- Provided emotional support to patients during difficult moments, fostering trust and comfort in the healthcare setting.
- Utilized strong problem-solving abilities to address unexpected challenges that arose during shifts and collaborated with colleagues for resolution.
- Maintained accurate documentation of patient interactions, contributing to efficient medical record keeping.
- Demonstrated adaptability by adjusting priorities based on individual patient requirements or changes in clinical status.
- Collaborated effectively with interdisciplinary team members, promoting optimal patient outcomes.
- Prevented injury through timely intervention when observing at-risk behaviors or situations involving vulnerable patients.
- Ensured timely response to call lights, addressing patient needs efficiently and courteously.
- Assisted patients with daily activities, promoting independence and overall wellbeing.
- Contributed to positive patient experiences by utilizing excellent interpersonal skills during interactions with diverse populations.
- Facilitated clear communication between patients, families, and healthcare providers to ensure proper care coordination.
- Promoted infection control practices by maintaining cleanliness standards in the patient''s environment and adhering to hand hygiene protocols.
- Actively participated in ongoing professional development opportunities to stay current on best practices in patient safety and care.
- Supported clinical staff in maintaining a safe environment, promptly reporting any potential hazards or concerns.
- Managed high-stress situations effectively while staying focused on providing quality care for each assigned patient.
- Educated patients on safety measures within their environment, empowering them to take an active role in their care process.
- Enhanced patient safety by conducting thorough and regular room checks, ensuring a secure environment.
- Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information at all times.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Disinfected tools, equipment and surfaces between patients.
- Completed necessary reports and documentation on time and to specifications.
- Provided family members with general health education and tips for patient care.
Front Desk Receptionist
Courtyard by Marriott
02.2021 - 08.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed data entry and filing to keep records updated for easy retrieval.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Completed all tasks in compliance with company policies and procedures.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
CNA
TLC Staffing
02.2018 - 06.2020
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Certified Nursing Assistant (CNA)
Residence at Otter Creek
10.2016 - 09.2018
- Provided care and comfort to patients by attending to their personal needs, ensuring their safety, mobility and general wellbeing.
Per Diem LNA
Eastview at Middlebury (TLC)
05.2013 - 12.2014
- Took vital signs, maintained health records-HIPPA, record observations and communicated with medical staff.
- Exceptional delivery of personal care services including ADL, medication and personal grooming.
- Performed housekeeping, maintained high standards for health and safety and OSHA compliant.
Security
Walt Disney World
01.2009 - 12.2013
- Responsible for the safety and protection of guests, customers, employees and intellectual property.
- Collaborate with operations to assist in the development and coordination of security and threat response.
Floater CNA
Wuesthoff Medical Center
04.2005 - 12.2007
- Supported physician examinations, assisted licensed nursing staff, provided direct and indirect patient care.
- Highly confidential -HIPPA compliant, disseminate relevant information to patients and families.
- Respectful, skilled and safe delivery of nursing services to vulnerable populations, geriatric and memory care.
LNA - Hematology - Oncology
Dartmouth Hitchcock Medical Center
10.2004 - 12.2005
- Understanding Cancer and Blood Disorders: Gaining knowledge about common cancer types, blood disorders, and the treatments associated with them.
- Assisting with Chemotherapy and Other Treatments: Helping patients prepare for and recover from chemotherapy, radiation therapy, and other cancer treatments.
- Managing Side Effects: Assisting patients with managing side effects of cancer treatment, such as nausea, fatigue, and pain.
- Providing Emotional Support: Offering emotional support and encouragement to patients and their families during a difficult time.
- Assisting with Specimen Collection: Collecting and preparing patient specimens for testing.
- Maintaining Inventory: Assisting with maintaining inventory of supplies and equipment.
CNA
Ascutney Mountain Hospital
03.2004 - 12.2005
- Assessed vital signs, performed lab draws and glucose checks, provided pre-post-operative care.
- Accurate maintenance of records, timely dissemination of patient status to healthcare team, HIPPA compliant.
- Observant, effective emergency response, OSHA, compassionate, professional delivery of services.
Correctional Officer
Southern Vermont Correctional Center
10.1999 - 05.2002
- Received, controlled inmates, prevented escapes, resolved conflicts and developed communication skills with inmates.
- Enforced department rules and regulations, modeled pro-social behavior, maintained records and supervised work details.
Education
Completed in PCT/ CNA ll -
Caring for life
Jacksonville, NC04.2025
Criminal Justice - undefined
Eastern Florida State College
Jacksonville, NC05.2011
Some college - Healthcare
Eastern Florida State College
Cocoa, FL05.2010
Certified - CNA
Hannaford Center
Middlebury (village), VT12-2019
Skills
- Hematology/ Oncology
- Wound care
- Oxygen Therapy
- Medical terminology
- Emergency room experience
- Acute care
- CPR AED (CPR AED)
- EKG
- Catheter care
- Blood glucose monitoring
- Specimen collection
- Phlebotomy techniques
- Sterilization techniques
- End-of-life care
- Oxygen therapy
- Medical terminology knowledge
- Blood sugar monitoring
- Phlebotomy training
Certification
- Driver's License, 2022-10-01, 2032-01-31
- CNA II, 2025-02-01, 2027-04-30
- State Tested Nursing Assistant, 2024-01-01, 2026-01-31
- EMT Certification
- Licensed Nursing Assistant
- CPR Certification
- First Aid Certification
Timeline
CNA
Woodbury Wellness and Rehabilitation
11.2024 - Current
PSC
Onslow Memorial Hospital
11.2023 - 04.2024
Front Desk Receptionist
Courtyard by Marriott
02.2021 - 08.2023
CNA
TLC Staffing
02.2018 - 06.2020
Certified Nursing Assistant (CNA)
Residence at Otter Creek
10.2016 - 09.2018
Per Diem LNA
Eastview at Middlebury (TLC)
05.2013 - 12.2014
Security
Walt Disney World
01.2009 - 12.2013
Floater CNA
Wuesthoff Medical Center
04.2005 - 12.2007
LNA - Hematology - Oncology
Dartmouth Hitchcock Medical Center
10.2004 - 12.2005
CNA
Ascutney Mountain Hospital
03.2004 - 12.2005
Correctional Officer
Southern Vermont Correctional Center
10.1999 - 05.2002
Criminal Justice - undefined
Eastern Florida State College
Some college - Healthcare
Eastern Florida State College
Completed in PCT/ CNA ll -
Caring for life
Certified - CNA
Hannaford Center
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