Reading and Cultural Experiences
LaShelle Sanders
Customer service professional
Atlanta,GA
Summary
Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.
Overview
20
20
years of professional experience
Work History
Upscale Security Specialist
Allied Universal Security Services
Atlanta , GA
03.2018 - Current
- Monitored CCTV systems for suspicious activities, taking appropriate action when necessary.
- Conducted regular patrols of upscale properties to ensure safety and security of personnel and property.
- Investigated suspicious persons or incidents on the premises, filing detailed reports on outcomes.
- Assisted local law enforcement officials with investigations as needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Paid attention to detail while completing assignments.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated leadership skills in managing projects from concept to completion.
Insurance Sales Agent
Union National Life Insurance
Alexandria, LA
08.2015 - 02.2018
- Developed a customer service strategy to ensure the highest level of satisfaction.
- Assisted clients in selecting appropriate coverage options for their needs.
- Provided advice on financial planning and insurance policies.
- Generated leads through cold calling, networking, referrals, and other marketing initiatives.
- Maintained accurate records of client information in CRM software system.
- Resolved customer inquiries and complaints in a timely manner.
- Provided professional services and support in a dynamic work environment.
- Strengthened communication skills through regular interactions with others.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked well in a team setting, providing support and guidance.
Education
High School Diploma -
Bolton High School
Alexandria, LA05.1996
Some College (No Degree) - Criminal Justice
LSU At Alexandria
8100 U.S HwySkills
- Vigilant and Watchful
- Background Investigations
- CCTV Monitoring
- Criminal Law Understanding
- First Aid Certified
Affiliations
I'm a member of Soldiers Angels, helping soldiers over the United States by providing their specific needs requirements. Also sending words of encouragement through mail.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] through effectively helping with [Task].
Interests
Volunteering
Timeline
Upscale Security Specialist
Allied Universal Security Services
03.2018 - Current
Insurance Sales Agent
Union National Life Insurance
08.2015 - 02.2018
High School Diploma -
Bolton High School
Some College (No Degree) - Criminal Justice
LSU At Alexandria