Lashika Yancey
PALMETTO,GA
Summary
Dynamic professional with extensive experience in financial crimes analysis and compliance training. Known for leading cross-functional teams to improve fraud detection processes while maintaining a strong commitment to regulatory standards and banking ethics.
Overview
12
12
years of professional experience
Work History
Financial Crimes Specialist
Wells Fargo, NA
Atlanta, GA
04.2020 - 09.2026
- Analyzed suspicious transaction patterns to identify potential financial crimes and mitigate risks.
- Collaborated with law enforcement agencies to investigate and resolve complex fraud cases.
- Developed and implemented compliance policies to ensure adherence to federal regulations.
- Conducted training sessions for staff on identifying red flags of fraudulent activity.
- Conducted thorough risk assessments on accounts flagged for suspicious behavior, ensuring regulatory adherence.
- Led cross-functional teams in identifying process improvements to increase efficiency in fraud detection workflows.
- Analyzed financial statements, bank records, and government databases to identify fraud and other instances of financial crimes.
- Trained junior staff on investigative techniques and compliance policies, fostering a knowledgeable team environment.
- Reduced financial crime risks by implementing robust monitoring systems and controls.
Lead Teller
Wells Fargo N.A
Atlanta GA
02.2017 - 04.2020
- Trained and mentored teller staff on cash handling procedures and customer service excellence.
- Oversaw transaction processing, maintaining accuracy in cash management and balancing duties.
- Implemented process improvements that enhanced efficiency in teller operations and customer flow.
- Supervised daily operations, ensuring compliance with banking regulations and service standards.
- Resolved customer inquiries and issues, ensuring high levels of satisfaction and retention.
- Coordinated branch activities, promoting teamwork and a positive work environment among tellers.
- Supported branch management in conducting audits, demonstrating attention to detail while verifying transactional records for accuracy.
- Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.
- Mentored junior tellers, fostering professional growth and improved performance within the team.
- Replenished ATM funds in empty canisters prior to the validation process.
- Introduced customers to other bank team members to help meet financial needs.
Senior Teller
Wells Fargo N.A
Atlanta, GA
02.2015 - 02.2017
- Supervised daily operations to ensure accurate cash handling and compliance with banking regulations.
- Streamlined transaction processes, reducing wait times and improving client satisfaction.
- Mentored junior tellers to enhance customer service skills and operational efficiency.
- Analyzed customer needs to recommend appropriate financial products and services.
- Resolved complex customer inquiries and complaints, fostering long-term relationships and loyalty.
- Delivered exceptional service while managing high-volume cash transactions during peak business hours without compromising accuracy or efficiency levels.
- Boosted branch sales performance with proactive cross-selling of bank products and services to meet individual customer needs.
- Conducted thorough audits of teller cash drawers, vaults, and ATMs, contributing to branch compliance with internal controls and regulatory standards.
- Meticulously monitored cash drawer activity, ensuring accuracy in transaction processing and adherence to strict security protocols.
Education
No Degree - Accounting
Atlanta Technical College
Atlanta, GA06.2010
Skills
- Due diligence
- Activity reporting
- Regulatory analysis
- Enhanced due diligence
- Fraud detection
- International transactions
- Investigation methods
- AML compliance
- Compliance education
- Fraud identification
- Legal research
- Ethical compliance
Timeline
Financial Crimes Specialist
Wells Fargo, NA
04.2020 - 09.2026
Lead Teller
Wells Fargo N.A
02.2017 - 04.2020
Senior Teller
Wells Fargo N.A
02.2015 - 02.2017
No Degree - Accounting
Atlanta Technical College