LaShona Patton-Jones
Summary
Results-driven Change Manager accomplished in driving successful updates at department- or business-wide level. Expert in relevant tools and strategies to achieve targets and control risks associated with implemented changes. Decisive in planning implementations and articulate in communicating updates.
- Administration and Management- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Executive business and financial operations
- Data and Analysis- Assess or propose sustainability initiatives, considering factors such as cost effectiveness, technical feasibility, and acceptance
Overview
8
8
years of professional experience
1
1
Certification
Work History
Contract Talent Manager
Addison Group 40 hours
Alexandria, VA
03.2022 - 03.2023
- Communicated duties, compensation, benefits and working conditions to potential candidates, enabling solid understanding of job expectations.
- Reviewed referral candidates and contacted qualified individuals to request applications, conduct background screening, interviewing, verify clearance status.
- Planned and executed recruitment events to bring in area candidates.
- Managed and updated recruitment ATS and CMS software.
- Re-created hiring goals and objectives in difficult markets to address staffing issues.
- Led recruitment team and trained, mentored and developed new recruiters.
- Made salary compensation recommendations based upon in-depth research on current job trends.
- Kept abreast of all federal regulations affecting compensation structures, including Department of Labor's Fair Labor Standards Act.
- Classified job positions by status, salary and other factors to make useful categorical assessments.
- Provided recruiting activity reports to management utilizing industry-specific software and guidelines.
- Managed full-cycle recruiting processes for managerial and executive-level vacancies.
- Reduced process lags by quickly processing personnel actions, awards, flags, legal incidents, sponsorship, evaluations, morale and welfare documentation.
- Coached senior leadership team on effective strategies for managing and resolving complex HR issues.
- Recruiter for DIA and FBI adjudicators, investigators and case management teams located in SCIF environments.
Non-Public Arbitrator
FINRA On-Call
Bethesda, MD
08.2016 - 12.2022
- Authored speeches and announcements for senior staff as well as media responses, press releases and FOIA statements.
- Delivered conclusions on mediation cases.
- Facilitated communication and collaboration among disputants using mediation methods.
- Prepared for hearings by reviewing laws and regulations.
- Arranged appointments between parties for mediation.
- Authored settlement agreement documents containing resolutions and obtained signatures from both parties to finalize agreements.
- Determined extent of liability by reviewing evidence, laws and administrative or judicial precedents.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Career Counselor
Mayor's Office of Employment 37.5 hours
Baltimore, MD
09.2020 - 06.2021
- Temporary appointment on the Covid-19 Baltimore Corp team.
- Provide comprehensive case management and conduct individual and group assessment and job readiness sessions with participants to facilitate transition into post-secondary education and/or regular full-time or part-time employment and training.
- Conduct outreach and aggressively promote services and initiatives throughout the communities.
- Enter data in customer case files; case notes; activities; training enrollments, completions, and measurable skills gains; job placements, and retention activities.
- Recruit and screen enrollees for eligibility based on legislative funding and make appropriate referral and placement in training opportunities and/or jobs.
- Assesses customers’ employment needs, skills and abilities; identify support services and make referrals Assist customers in developing an employment development plan.
HR Administrator
Anne Arundel County Government 40 hours
Annapolis, MD
09.2019 - 01.2020
- Processes contracts, agreements and personnel actions with county law firm and budgeting office.
- Act as an advisor and liaison to Chief Personnel Officer of the county.
- Responsible for payroll processing, event coordination and scheduling of meetings and training facilities.
- Assists all departments including the County Executive in completing union negotiations, HR legislation.
- Manages onboarding and security access of employees.
- Assist with the finalization of promotions, demotions, reclasses, temporary service agreements, pension and benefit actions.
- Engage in talent development, training and retention of staff.
- Assist in union agreements, union filings, union grievances.
- Reviewed proposed contracts against established policies, guidelines and legal requirements to identify critical issues.
- Investigated and resolved compliance problems with independent approach focused on implementing and maintaining sound practices.
- Established clear review process throughout contract period to assess performance against expectations and requirements.
- Evaluated internal systems and prepared training initiatives to mitigate ongoing problems.
- Conducted record searches and coordinated with other units on procedural problems involving complex cases.
- Evaluated requests for special salary adjustments including promotions, transfers, reclassifications, and demotions.
- Prepared a variety of reports related to wage and salary data analysis for senior management review.
- Advised human resource staff members regarding pay decisions; provided guidance on interpretation of policy manuals.
Contract Supervisor
Mayor's Office of Baltimore City 37.5 hours
Baltimore, MD
04.2019 - 09.2019
- Supervised 15 staff members and enrolled 500 students in summer youth program.
- Accomplished supporting work activities, time and attendance, payroll processing for employment of youth throughout the city.
- Coordinated and developed job opportunities with local businesses to hire Baltimore City youth.
- Organized and co-chaired a city job fair for over thousand youth seeking jobs for the summer.
Workday HRIS Analyst III Super User
State of Maryland 40 hours
Baltimore, MD
11.2017 - 09.2018
- Served as a liaison between Statewide HR users, IT support and system vendors for the State Personnel System (SPS) in Workday.
- Analyzed and evaluated policy and legal requirements, business processes and user needs; performing functional configuration and maintenance tasks for various HR systems (Workday) according to operational and business needs; performing tests, troubleshoot for problems, and providing technical assistance and training to system users.
- Facilitated instructor-led training, creating e-learning courseware, and developing training materials to include: student guides, quick reference guides, job aides, instructional videos, and brown bag presentations for custom developed transaction processing applications.
- Supported the Division in system reporting, system changes, conversion of data, and administration of application security for core HR users
- Configured alerts and collaborated on new Business Processes.
- Performed testing of software and configuration of Workday platform.
- Introduced to matrix reports, sorting, filtering, grouping, and report scheduling.
- Processed Mojo tickets that effected business processes such as move worker, payroll, hire, termination, HR, benefits, promotion and demotion.
- Assisted on help desk with account setup, password resets and security.
- Trained staff and users to work with computer systems and program.
- Facilitated orientation and training classes to communicate policies and procedures to new hires.
- Conducted training classes for employees on features and operation of products, client tools and processes.
- Designed training performance evaluations and provided training follow-up to incorporate feedback into future modules.
- Developed curriculum and learning materials to increase comprehension.
Program Manager
ARDX Workforce Development 40 hours
Baltimore, MD
02.2017 - 11.2017
- Operated and managed a workforce development center wherein we service 1000+customers per year through a full life cycle approach to job placement.
- Managed a multi million dollar budget and contracts through reporting activities through Baltimore City Department of Social Services.
- Provided Human Resources and compliance of direct reports.
- Completely followed ISO and CMMI Level 3 Quality standards and policies.
- Developed interagency partnerships with other agencies and professional organizations to assess/discuss/resolve issues, and coordinate activities.
- Responsible for hiring, training and performance of staff.
- My accomplishments include establishing partnerships with corporate, non-profit, and government agencies to provide training, subsidies and employment opportunities.
- Facilitated classroom instruction in financial and workforce development courses, created e-learning courseware, and developing training materials to include: student guides, quick reference guides, job aides, instructional videos, and brown bag presentations for custom developed transaction processing applications.
- Generated and delivered reports, program review presentations and other program status updates.
- Prioritized tasks and managed teams throughout multiple projects.
- Collaborated with functional managers to develop program resource plans and assign program resources.
- Contributed to corporate strategy initiatives management across teams through accountability, communication and reporting.
- Developed and implemented operational procedures to ensure quality standards are met.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
- Delivered positive customer experiences by implementing effective quality assurance practices.
Corporate Recruiter
TriTech Enterprise Systems 40 hours
Landover, MD
08.2015 - 02.2017
- Managed all phases of recruitment, including defining hiring management needs and posting available positions on federal contracts.
- Defined and prepared SOW and coordinated RFP, RFQ responses and formatted resume for.
- Oversaw all facets of staff and client training objectives to install knowledge of federal, state and local regulations and requirements.
- Developed process improvements and streamlined procedures to effectively resolve employee discrepancies.
- Supported executive decision-making by reporting on metrics and recommending actionable improvements.
- Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution.
- Created and implemented highly effective and individualized human resource solutions for clients.
- Recruited for e- seaport, DOD, GSA task orders, DOL, DOT, Department of Commerce, NASA, Homeland Security, NIH, DC government.
Contract Workforce Development Specialist
University of the District of Columbia 40 hours
Washington, DC
12.2014 - 12.2015
- Developed creative recruiting strategies that met anticipated staffing needs.
- Communicated the duties, compensation, benefits and working conditions to all potential candidates.
- Contacted all job applicants to inform them of their application status.
- Researched and recommended new sources for candidate recruiting.
- Managed and Implemented new ATS System.
- Provide Project Management Plan for systems implementation.
- Certified Kanban Team Practitioner.
- Maintain an accurate candidate tracking system.
- Networked with DC/VA/MD employers to find IT jobs and internship opportunities for candidates who have graduated from IT Career Track certifications such as A+, Network + and Security +.
- Offered professional development and career coaching to college students on the community college campus.
- Built networks with MOU agreements with city departments, corporation for the continuance of professional experiences for students.
Education
Master of Science - Human Resources Management
WALDEN UNIVERSITY
Minneapolis, MN12.2014
Bachelor of Arts - Music
BENNETT COLLEGE FOR WOMEN
1997
Master of Science - Human Capital Management
Capella
Minneapolis, MNSkills
- Human Resources Management (5 years)
- Peoplesoft, Oracle
- Facilitation
- Workday HCM (1 year)
- Sharepoint (5 years)
- Microsoft Office (10 years)
- Federal Reserve
- SAP (5 years)
- Excel (10 years)
- Time Management (10 years)
- Project Management (7 years)
- Organizational Skills
- Written Communication
- Customer Service
- Resolve Issues
- Recruiting (15 years)
- Financial Management
- Microsoft Excel
- Supervising Experience (10
- years)
- Workforce Development (15 years)
- Consulting
- Business Requirements
- Human Capital Management (10 years)
- Personnel engagement
- HRIS applications proficient
- Training development (10 years)
- Persuasive sales techniques
Certification
Team Kanban Professional November 2016 to Present, Non-Public Arbitrator for FINRA January 2016 to Present, Financial and Consumer protection Arbitrator and Mediato, HIPPA Certificate February 2017 to February 2019, Certified Food Service Manager February 2018 to February 2023, Certified Catering Manager February 2007 to December 2023, ISO90001, CMMI Compliance training
Personal Information
Links https://www.linkedin.com/in/lashona-patton-jones-mhrm-tkp-91123430
Publications
Learning How to Cook for Your Man- Romance thru Food June 2018 Author of Cookbook North Carolina Girl Living in Maryland World October 2018 Co-Author
Executive Leadership
- CEO L and M Catering LLC 2007-2021
- CEO Resume Genie 2009-2018
- CEO Frederick's Transportation 2011-2020
- Regional Coordinator and Executive Committee Bennett College National Alumnae Association2021-present
- Delta Sigma Theta Sorority Inc. Leadership Development 2023
- National Board Member Liberace Foundation 1994-2000
- National Convention Project Manager 2019
Timeline
Contract Talent Manager
Addison Group 40 hours
03.2022 - 03.2023
Career Counselor
Mayor's Office of Employment 37.5 hours
09.2020 - 06.2021
HR Administrator
Anne Arundel County Government 40 hours
09.2019 - 01.2020
Contract Supervisor
Mayor's Office of Baltimore City 37.5 hours
04.2019 - 09.2019
Workday HRIS Analyst III Super User
State of Maryland 40 hours
11.2017 - 09.2018
Program Manager
ARDX Workforce Development 40 hours
02.2017 - 11.2017
Non-Public Arbitrator
FINRA On-Call
08.2016 - 12.2022
Corporate Recruiter
TriTech Enterprise Systems 40 hours
08.2015 - 02.2017
Contract Workforce Development Specialist
University of the District of Columbia 40 hours
12.2014 - 12.2015
Master of Science - Human Resources Management
WALDEN UNIVERSITY
Bachelor of Arts - Music
BENNETT COLLEGE FOR WOMEN
Master of Science - Human Capital Management
Capella