LaShonda Becton
Cordele,GA
Summary
Healthcare Professional, Human Resources Professional, and Military Veteran with 23+ years of combined experience in patient care and executing Project Management task. Senior military leader with solid background in leadership and operational strategy. Proven track record of guiding and developing cohesive teams, ensuring mission success, and adapting to evolving challenges. Strong skills in personnel management, conflict resolution, and strategic planning. Known for fostering collaboration and driving measurable results.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
17
17
years of professional experience
Work History
Senior Enlisted Leader
United States Air Force, USAF
09.2024 - Current
- Assisted in strategic planning sessions to align unit objectives with Air Force goals.
- Evaluated performance metrics, providing insights for continuous improvement of operations.
- Managed budgets responsibly; optimized allocation of financial resources toward priority items without compromising quality or effectiveness.
- Collaborated with cross-functional teams to develop strategic plans for future growth and mission success.
- Spearheaded major projects, resulting in the successful completion of objectives within deadlines and budget constraints.
- Streamlined operations by identifying inefficiencies and implementing innovative solutions to improve productivity.
- Represented unit or command at high-level meetings with key stakeholders from other military branches or government agencies.
- Conducted performance evaluations for subordinates, providing constructive feedback for improvement and recognizing achievements.
- Rated job performance for 52 subordinates providing timely and effective feedback.
Sexual Assault Victim Advocate
United States Air Force, USAF
01.2009 - Current
- Provided emotional support to victims during crisis situations, ensuring safety and comfort.
- Assisted in developing personalized safety plans for clients, addressing individual needs and concerns.
- Coordinated with law enforcement and legal professionals to facilitate victim's rights and services.
- Educated clients about available resources, empowering them to make informed decisions regarding their healing process.
- Participated in community outreach initiatives to raise awareness about sexual assault prevention and resources available.
- Documented case notes accurately, maintaining confidentiality while adhering to organizational policies and procedures.
- Maintained strict confidentiality of victim information, upholding ethical standards while providing advocacy services.
- Managed caseloads effectively, ensuring timely follow-up with clients and appropriate documentation of services provided.
- Delivered training programs to local organizations on topics related to sexual violence prevention and response tactics.
- Educated community members on sexual assault prevention, contributing to increased awareness and bystander intervention.
- Developed tailored safety plans for clients, addressing individual needs and ensuring their wellbeing.
- Collaborated with law enforcement and medical professionals for comprehensive victim assistance during investigations and examinations.
- Continuously expanded professional knowledge by attending trainings, conferences, and workshops related to trauma-informed care and advocacy best practices.
- Assisted victims in navigating legal processes, advocating for their rights throughout the judicial system.
- Coordinated resources and referrals for victims, ensuring access to medical, legal, and counseling services.
- Provided crisis intervention and emotional support to sexual assault victims, fostering resilience during recovery.
Executive Assistant
United States Air Force, USAF
07.2020 - 07.2022
- Prepared detailed meeting agendas and minutes, ensuring all action items were tracked effectively.
- Assisted in project management tasks, supporting strategic initiatives through research and coordination.
- Implemented process improvements that enhanced office productivity and reduced administrative bottlenecks.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Answered high volume of phone calls and email inquiries.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Facilitated training and onboarding for incoming office staff.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Worked with senior management to initiate new projects and assist in various processes.
- Coordinated complex schedules for senior leadership, ensuring optimal time management and resource allocation.
- Managed travel arrangements and itineraries, optimizing logistics while adhering to budgetary constraints.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Emergency Room Manager
United States Air Force, USAF
01.2019 - 07.2020
- Streamlined emergency department workflows to enhance patient flow and reduce wait times.
- Coordinated multidisciplinary teams to ensure effective communication and collaboration in high-pressure situations.
- Implemented quality improvement initiatives that elevated patient care standards and safety protocols.
- Developed and executed training programs for staff, boosting team competency and operational efficiency.
- Conducted regular audits of Emergency Room inventory to prevent shortages of essential supplies during critical situations.
- Improved patient flow by efficiently managing emergency room operations and staff schedules.
- Implemented staff training programs to maintain high levels of competency and skill among ER nurses and medical professionals.
- Developed policies and procedures to ensure compliance with hospital standards and regulations.
- Served as a liaison between the Emergency Room and other departments within the hospital, fostering strong interdepartmental relationships.
- Evaluated employee performance regularly, providing constructive feedback and developing growth plans when necessary.
- Managed budget allocations for the Emergency Room, reducing costs without compromising quality of care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Directed emergency department operations, ensuring optimal patient flow and resource allocation.
- Implemented process improvements to enhance patient care delivery and reduce wait times.
- Developed training programs for clinical staff, fostering skill development and team cohesion.
- Managed budgetary oversight, aligning departmental resources with organizational goals.
- Collaborated with multidisciplinary teams to establish protocols enhancing patient safety and quality of care.
- Mentored junior staff, promoting professional growth and adherence to best practices in emergency care delivery.
Intensive Care Unit Manager
United States Air Force, USAF
11.2017 - 01.2019
- Oversaw daily operations, ensuring adherence to company policies and standards.
- Managed team performance by conducting regular evaluations and providing constructive feedback.
- Developed training programs to enhance staff skills and improve operational efficiency.
- Implemented process improvements leading to enhanced productivity and reduced downtime.
- Led safety audits, ensuring compliance with regulatory requirements and promoting best practices in the workplace.
- Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
- Oversaw RNs, LPNs, nursing aides, medical clerks and support staff and performed staffing scheduling duties.
- Managed budgetary constraints through careful resource allocation, cost control measures, and fiscal responsibility practices.
- Mentored new hires during orientation periods for seamless integration into the team while maintaining high-quality patient care standards.
- Optimized staffing levels by monitoring unit needs and making data-driven adjustments to scheduling as necessary.
- Implemented process improvements that increased operational efficiency and reduced waste.
- Developed training programs aimed at enhancing team skills and knowledge retention.
- Coordinated cross-functional collaboration to optimize resource allocation and project timelines.
- Established quality control measures that improved product consistency and customer satisfaction.
- Resolved conflicts among team members quickly to maintain a positive working environment conducive for continued excellence in patient care.
- Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
- Increased staff retention rates with supportive leadership techniques, mentoring programs, and positive work environment initiatives.
Clinic Manager
United States Air Force, USAF
01.2010 - 11.2017
- Elevated organizational performance across a 285-member unit through strategic training oversight and quality control systems that sustained 98% patient satisfaction.
- Led the planning, supervision, and execution of the new Pyxis supply system installation, enhancing order and inventory management processes.
- Integrated the organization's strategic plan, mission, vision, and values into team strategies, goals, and objectives to drive alignment and cohesion.
- Managed budget and financial resources, ensuring fiscal responsibility and adherence to budgetary constraints.
- Evaluated operational needs and implemented management strategies to optimize performance for both the organization and the populations served by the Medical Center.
- Demonstrated expertise in project planning through the development of comprehensive project plans that effectively managed risks, set clear objectives, and measured progress toward completion.
- Developed and implemented operational policies and procedures, improving efficiency and standardization of processes.
- Managed all aspects of Human Resources operations for a team of 235 staff, including recruitment, staffing, onboarding, credentialing, and training services.
Education
Bachelor of Science - Human Resources Management
University of Maryland
MD06-2026
Skills
- Personnel management
- Mentoring and coaching
- Budgeting and finance
- Strategic leadership
- Staff mentoring
- Strong work ethic
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
Timeline
Senior Enlisted Leader
United States Air Force, USAF
09.2024 - Current
Executive Assistant
United States Air Force, USAF
07.2020 - 07.2022
Emergency Room Manager
United States Air Force, USAF
01.2019 - 07.2020
Intensive Care Unit Manager
United States Air Force, USAF
11.2017 - 01.2019
Clinic Manager
United States Air Force, USAF
01.2010 - 11.2017
Sexual Assault Victim Advocate
United States Air Force, USAF
01.2009 - Current
Bachelor of Science - Human Resources Management
University of Maryland
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