Lashonda Davis
Tuscaloosa,AL
Summary
Proven track record at Belk Department Store, enhancing store reputation and sales through exceptional customer service and effective stock management. Mastered sales techniques and pricing updates, leading to significant product availability and customer satisfaction. Demonstrated multitasking prowess and relationship-building, ensuring a seamless shopping experience. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Versatile team member offering over 15 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Talented merchandiser
well-versed in stocking merchandise and planning promotional displays. Demonstrated success in collaborating with store and advertising management to create and deploy successful merchandising strategies for seasonal and promotional needs. Offering 10-year background marketing products within stores to maximize product profitability.
Overview
22
22
years of professional experience
Work History
Merchandiser
Belk Department Store
Tuscaloosa, AL
10.2023 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Bridal Specialist
Belk Department Store
Tuscaloosa, AL
01.2015 - 01.2020
- Improved store reputation by consistently delivering exceptional customer service experiences for brides-to-be and their families.
- Boosted sales revenue by effectively showcasing and promoting the latest trends in bridal fashion.
- Organized trunk shows and special events to showcase new collections from top designers in the bridal industry.
- Established strong relationships with clients through attentive listening, clear communication, and tailored recommendations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Server / Crew Chief
IHOP
Tuscaloosa, AL
06.2002 - 12.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Sales Associate
Belk Department Store
Tuscaloosa, AL
11.2009 - 01.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Criminal Justice
Shelton State Community College
Tuscaloosa, ALHigh School Diploma -
Hale County High School
Moundville, AL05.2002
Skills
- Pricing and shelf labeling
- Maintaining stock levels
- Stock replenishment
- Pricing and Signage Updates
- Sales Techniques
- Markdown procedures
Additional Information
I consider myself to be a caring and loving person. One thing I love and enjoy doing is caring for children and elderly. I had the honor of taking care of my dad before he died and i would not trade that for anything. I look at every job as an opportunity to better myself and learn new things.
Timeline
Merchandiser
Belk Department Store
10.2023 - Current
Bridal Specialist
Belk Department Store
01.2015 - 01.2020
Sales Associate
Belk Department Store
11.2009 - 01.2015
Server / Crew Chief
IHOP
06.2002 - 12.2015
Criminal Justice
Shelton State Community College
High School Diploma -
Hale County High School