Lashonda Grant
Katy,Texas
Summary
Hardworking and passionate job seeker with a strong background in organizational skills, seeking to secure an entry-level position in healthcare administration. Eager to contribute to a dynamic team and help achieve company goals. With a proven track record of dedication and a commitment to excellence, ready to bring skills and enthusiasm to make a positive impact in the healthcare industry.
Overview
14
14
years of professional experience
Work History
Rural Mail Carrier
United States Post Office
02.2017 - Current
- Developed strong relationships with rural customers through consistent communication and exceptional service quality.
- Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
- Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
- Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Maintained records on customers with mail forwarding and change of address requests.
- Provided excellent customer service, addressing concerns and assisting with inquiries from rural customers.
- Demonstrated flexibility by covering additional routes as needed or stepping in for absent colleagues when necessary.
- Handled sensitive materials confidentially, protecting customer privacy and meeting USPS guidelines for secure mailing practices.
Associate Manager
Famous Footwear
11.2011 - 04.2017
- Making sure the sales floor runs smoothly, meet the store's monthly sales targets, managing payroll, recruiting and training the staff, deal with any inquiries and complaints, process shipment and helping customers.
Leasing Consultant
Kingston Villas Apts
03.2011 - 11.2011
- Met with prospects, conducted community tours, data entry, completed market survey, maintained monthly quotas, inspected and leased up 430 multifamily community, help resolve resident complaints, knowledgeable of Fair Housing regulations, TAA forms and Bluemoon software, and collected appropriate fees.
Leasing Consultant
Parkside Point Apts
11.2010 - 03.2011
- Incompliance with Tax Credit laws, leased, signed renewals, input work orders
- Toured prospects, answered phone calls and internet leads
- Collected fees and deposits and monthly rents and assisted community manager in implementing resident retention.
Education
Bachelors in Healthcare Administration -
Ashford University
05.2015
Skills
- Dependability
- Prioritization
- Observation
- Package handling
- Hand-Eye Coordination
- Attention to Detail
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Reliability
- Excellent Communication
- Relationship Building
- Self Motivation
- Interpersonal Skills
- Adaptability
Timeline
Rural Mail Carrier
United States Post Office
02.2017 - Current
Associate Manager
Famous Footwear
11.2011 - 04.2017
Leasing Consultant
Kingston Villas Apts
03.2011 - 11.2011
Leasing Consultant
Parkside Point Apts
11.2010 - 03.2011
Bachelors in Healthcare Administration -
Ashford University
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