Lashonda Humphreys
JACKSONVILLE,NC
Summary
Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers.
Overview
3
3
years of professional experience
Work History
Crew Member
Arby's Restaurant
Jacksonville, NC
08.2023 - Current
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches and other menu items.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Adhered to health department regulations regarding food handling procedures.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Assisted management team with inventory counts of food products and beverage supplies.
- Informed customers about daily specials in an engaging manner.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Served food quickly for positive guest experiences.
- Organized and restocked supplies to support operations and team productivity.
- Took orders from patrons and input selections into store computer system.
- Packed fast food products in approved containers, cups and bags.
- Upheld high standards of productivity and quality in operations.
- Explained current promotional information and items to patrons.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Crew Trainer
McDonald's Restaurant
Jacksonville, NC
08.2021 - 03.2024
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Informed customers about daily specials in an engaging manner.
- Assisted patrons in making menu selections.
- Assisted management with inventory control and stock ordering.
Crew Member
Chic-Fil-A
Jacksonville, NC
03.2022 - 07.2022
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Informed customers about daily specials in an engaging manner.
- Checked expiration dates on all products before serving them to customers.
- Served food quickly for positive guest experiences.
- Organized and restocked supplies to support operations and team productivity.
- Interacted pleasantly with guests to deliver quality customer service.
- Took orders from patrons and input selections into store computer system.
- Packed fast food products in approved containers, cups and bags.
- Upheld high standards of productivity and quality in operations.
- Stocked shelves and cases with new or transferred items.
- Explained current promotional information and items to patrons.
Education
High School Diploma -
Coastal Carolina Community College
Jacksonville, NC06-2022
Skills
- Beverage Preparation
- Drive-Thru Operations
- Food Preparation
- Health Code Compliance
Timeline
Crew Member
Arby's Restaurant
08.2023 - Current
Crew Member
Chic-Fil-A
03.2022 - 07.2022
Crew Trainer
McDonald's Restaurant
08.2021 - 03.2024
High School Diploma -
Coastal Carolina Community College