LaShonda Johnson

• Ensuring all components are where they need to be
• Inspecting products for quality as they come down the belt
• Making sure my workspace was clean and safe
• Worked with my team to ensure productivity
• Boxed, labeled and transported items to support assembly operations.
• Assisted quality assurance by inspecting items and removing defective parts.
• Checked position and alignment of each component to prevent errors and minimize materials waste.

• I added to the company by maintaining a good customer rapport.
• Problem solving with a diverse group of people, counting and sometime stocking inventory.
• Paying vendors via cash or check, kept a clean store
• Answered questions about store policies and addressed customer concerns.
• Helped customers complete purchases, locate items and join reward programs.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Worked flexible schedule and extra shifts to meet business needs.

• Answered central telephone system and directed calls accordingly.
• Confirmed appointments, communicated with clients and updated client records.
• Troubleshot copy machines and printers and scheduled service as needed.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Provided clerical support to company employees by copying, faxing and filing documents.
• Maintained confidentiality of information regarding clients and company.
• Sorted, received and distributed mail correspondence between departments and personnel.
• Kept reception area clean and neat to give visitors positive first impression.

• Preparing and handling business correspondence, sending receiving faxes copies.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Executed record filing system to improve document organization and management.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Scheduled office meetings and client appointments for staff teams.
• Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.

• Supported teacher in development of individual learning strategies.
• Maintained positive attitude and affirmatively communicated with each student.
• Collaborated with teacher to create customized classroom environment integral to students' needs.
• Offered student support through special accommodations, extra assistance and assessments.
• Administered tests to class and graded papers.
• Contacted parents to discuss student progress and set up meetings.
• Oversaw class of students in absence of instructor.
• Interacted physically and verbally with students throughout each day.
• Alerted instructor to student behavior or issues requiring intervention.
• Assisted with communication methods to keep parents informed about child's development and behavioral issues.

• I contributed by keeping count of inventory and ordered as needed, paying different vendors upon delivery of goods received.
• Managed Payroll making weekly schedules and seeing that they were adhered to.
• Often making bank deposits for the establishment
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Introduced new products or services, increased marketing activities and improved customer service to drive sales.
• Made hiring recommendations to increase company's productivity and profitability with quality workers.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

• Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
• Circulated kitchen area to receive work assignments and identify support tasks.
• I prepared and handled incoming food for various contractors including schools catering and special events.
• Often taking on different task such as administrative assistant, responsible for preparing meeting materials, taking notes and managed internal support materials
• Managing Files Answering phone lines Sending out and receiving mail and packages
• Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
• Created appealing food arrangements for party trays and specialized orders.
• Prepared recipe ingredients by washing, peeling, cutting and measuring.
• Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Learned other teammates' work tasks to train as backup.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Made food according to standard recipes with requested changes for customer satisfaction.

Lead Cashier

• Helped customers complete purchases, locate items and join reward programs.
• Collected and authorized payments of guests.
• Restocked and organized merchandise in front lanes.
• Worked flexible schedule and extra shifts to meet business needs.
• Greeted customers entering store and responded promptly to customer needs.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Checked personal identifications during alcohol and tobacco sales.
• Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
• Processed customer refunds and exchanges according to established guidelines.
• Created price tags and merchandise signs.
• Addressed customer needs and made product recommendations to increase sales.
• Tallied cash drawer at beginning and end of each work shift.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
• Welcomed customers and helped determine their needs.
• Maintained excellent attendance record, consistently arriving to work on time.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Improved operations through consistent hard work and dedication.
• Worked with customers to understand needs and provide excellent service.

• Located and picked up hospital's requisitioned supplies from designated areas to transport supplies to assigned areas.
• Analyzed patients' medical conditions to identify proper mode of transport.
• Warmly greeted patients and visitors and made each feel welcome.
• Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.
• Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
• Used wheelchairs, stretchers and movable beds to move patients between hospital locations.