LaShonda Knight

• Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
• Researched and rapidly resolved client conflicts to maintain key accounts.
• Engaged clients over phone to answer questions and address complaints.
• 100% remote position

• Responsible for the management and Performing Arts instruction of 75+ children in an enrichment program sponsored by City of Carson
• Implemented marketing strategies which resulted in 12% growth of student/customer base
• Developed new process for employee efficiency which resulted in marked performance improvements for live performances
• Responsible for creative design for prominent theatrical stage productions
• Worked directly with Programs Supervisor to achieve professional quality productions
• Supported Chief Operating
• Officer with daily operational functions
• Analyzed departmental documents for appropriate distribution.

• Responsible for operations of the entire music department for over 20 years
• Established management conflict resolution, scheduling of rehearsals, vocal instruction, etc.
• Trained [Number] new missionaries on effectively sharing word of [Type] in [Type] community

• Reduced average contract expenses by through aggressive negotiations with vendors
• Established/maintained vendor partnerships
• Managed daily operations, tenant complaints/conflicts of a 33 unit complex
• Delivery of Quit and Eviction notices
• Collection of Rents
• Prepared vacant units for viewing and rental in a timely manner
• Kept Premises aesthetically pleasing.

• Responsible for entertaining thousands of attendees per day via song and dance performance
• Performed 5 shows per day and was expected to interact with guest in a pleasant and joyful way each time.

• Owned and operated an in home childcare which involved "Family Fun" events which encouraged families to take time to enjoy one another
• Responsible for complete operation ( i.e
• Payroll, staff scheduling, processing payments, menu planning, developing age appropriate curriculum and developing and/or approving lesson plans.)
• Performed regular job site observations to provide direction for all general personnel.

562-225-7866

• 310-567-6833

• 323-749-7664

818-622-3851