LaShonda Lowe
Dothan,AL
Summary
Professionally trained in Microsoft Word, PowerPoint, and Excel with a strong command of office equipment and procedures. Demonstrates effective oral and written communication skills, exceptional interpersonal abilities, and valuable experience in management, customer service, and working within a medical atmosphere. Adept at leveraging technical expertise and interpersonal strengths to drive organizational success.
Overview
4
4
years of professional experience
Work History
Secretary II
Spectracare Health Systems
03.2018
- Assisting incoming consumers and visitors with services needed
- Providing clerical assistance to clinical staff
- Maintaining clinical records using an electronic record system
- Scheduling appointments for clinical staff and call consumers for appointment reminders
- Ordering supplies
- Verifying insurance and billing for services provided.
Supervisor
Bistro Express
06.2016 - 02.2018
- Provides excellent customer service
- Take orders, serve food and beverages to customers as needed
- Check with customers to ensure that their meal is good and correct any problems they may have
- Train new employees
- Handle cash transactions and bank deposits.
Unit Clerk
Children's Of Alabama
08.2014 - 11.2015
- Provided clerical support for Doctor and nurses in ED unit
- Assisted patients and family with their needs
- Worked in I-connect ordering labs and food for patients per Doctor’s and nurse’s
- Determined patients’ needs and processed according to type of cases
- Answered basic questions of patients and families.
Sales Representative
Party City
09.2013 - 08.2014
- Handled cash transactions and bank deposits
- Interacted with customers throughout the day, assist with consumer sales, and resolve customer service issues
- Assisted with customer sales
- Operated cashier register
- Recovered store inventory.
Education
Bachelors of Science - Interdisciplinary Studies
Troy University
Dothan, AL07.2024
High School Diploma -
Northview High School
Dothan, AL05.1998
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Keyboarding skills
- Appointment Scheduling
- Multi-Line Phone Systems
- Supply Ordering
- HIPAA guideline compliance
- Inter-office communications
- Business Administration
- Office Equipment Operation
- Clerical Support
Affiliations
- 2016-2018 Westside Terrace Healthcare
- 2020 Dothan Rescue Mission
Timeline
Secretary II
Spectracare Health Systems
03.2018
Supervisor
Bistro Express
06.2016 - 02.2018
Unit Clerk
Children's Of Alabama
08.2014 - 11.2015
Sales Representative
Party City
09.2013 - 08.2014
Bachelors of Science - Interdisciplinary Studies
Troy University
High School Diploma -
Northview High School
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