LaShonda Paige
Natchitoches,LA
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
13
13
years of professional experience
Work History
Store Manger Ladder
Dollar General
Campti , LA
02.2024 - Current
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Updated and maintained store signage and displays.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
Training Manager
Dollar General
Campti , LA
11.2013 - 02.2024
- Organized and coordinated training sessions for new employees.
- Developed training materials, including manuals, guides and handouts.
- Created post-training evaluation surveys to measure performance improvement.
STORE MANAGER
Dollar General
Campti , LA
08.2011 - 11.2013
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Controling my P&L and help and teaching and training new managers on P&L and office management strategies
- Training closely with my district manager to go into his whole next level
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
Education
GED -
Natchitoches Adult School
Natchitoches, LA05-2004
Skills
- Hourly shift management
- Store operations oversight
- Operational budgeting
- Personnel development
- Financial operations management
- Training and mentoring
- Recruitment and hiring
- Team leadership and coaching
- Employee supervision and motivation
Timeline
Store Manger Ladder
Dollar General
02.2024 - Current
Training Manager
Dollar General
11.2013 - 02.2024
STORE MANAGER
Dollar General
08.2011 - 11.2013
GED -
Natchitoches Adult School
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