LaShonda S. Smith
Miami,FL
Summary
PROFILE SUMMARY Highly skilled, compassionate, empathic and solution-oriented Nursing Grad, CNA,MA dedicated to providing exceptional patient care for all age groups. Effective motivator, communicator and advocate with inherent ability to manage all personalities, diffuse stressful situations, proactively resolve issues, meet and achieve challenging goals and objectives. Proven ability to build positive relationships with patients, family members, physicians and other medical professionals. Proficient in all documentation/record maintenance/paperwork to ensure accuracy and patient confidentiality.
Overview
18
18
years of professional experience
Work History
Electrophysiology MA
Baptist Health Hospital
Miami, FL
06.2022 - Current
- Monitored patients' blood pressure and heart rates before, during and after procedures.
- Recorded observations and baseline measurements to maintain accurate medical records.
- Communicated test or assessment results to medical professionals.
- Assisted in training technicians, medical students or other staff members.
- Calibrated, troubleshot or repaired equipment and corrected malfunctions.
- Educated patients on cardiac conditions and treatments in easy-to-understand terminology.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Presented clean and sanitized vehicle to customers for utmost satisfaction.
- Administered continuous and 12-lead electrocardiogram monitoring.
- Attached electrodes to patients' bodies and recorded electrical impulses from heart to perform EKGs.
- Guided junior staff on how to compare and interpret rhythm strips.
- Attended to patient needs during cardiac studies and monitored conditions for signs of distress or complications.
- Stocked clinical workstations and procedure rooms with necessary supplies.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
Grad Nurse,Medical Assistant Technician/Travel CNA
CDR Maguire/NpGroup
Miami, FL
07.2021 - Current
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Used mobility devices to transport patients.
- Conducted routine phlebotomy, injections,blood sugar blood test.
- Examined and addressed lacerations wound care, contusions and physical symptoms to assess and prioritize need for further attention.
- Guaranteed accurate, timely flow of information by maintaining patient charts and updating healthcare team on patient status.
- Conducted routine checks on patient vitals, blood pressure, heart rate.
Grad Nurse,CNA/Medical Assistant
Encompass Health Rehabilitation Hospital
Miami, FL
01.2018 - Current
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation,routine phlebotomy, injections,blood sugar blood test.
- Examined and addressed lacerations wound care, contusions and physical symptoms to assess and prioritize need for further attention.
- Conducted routine checks on patient vitals.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Answered patient and family questions to educate on optimal treatment procedures.
- Delivered compassionate care to increase comfort and psychological, social and spiritual well-being.
- Observed and carried out physician and nursing orders.
- Educated patients, caregivers and families on diagnoses, treatment options and disease prevention.
- Assisted patients with basic care and provided excellent service.
- Aided in clinical care and maintained patient well-being across several areas and locations.
Referral Coordinator/Case Management Inpatient/Medical Assistant
Humana Health Company
Miami, FL, FL
10.2006 - 03.2016
- Outpatient
- Processed patients for office visits and surgery,
- Received incoming calls from providers, hospitals and SNF’s
- Processed referrals and give special attention to detail
- Ensured that all diagnosis and patient information is valid
- Documented all diagnostic procedures with CPT and ICD9-ICD10 codes accurately and efficiently
- Follow up on obtaining medical records prior to deadlines
- Identified and clarified inpatient vs
- Outpatient stays, discharge times and other vital information that will ensure the accuracy of pre- certification
- Verified member and provider eligibility
- Processed claims, DME request and quotes
- Provided excellent customer service when communicating with internal and external providers.
- Scheduled appointments for patients via phone and in person.
- Assisted patients with basic care and provided excellent service.
- Educated patients about medications, procedures and physician's instructions.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Education
Associate Registered Nurse - Registered Nurse
South Florida Medical Colllege
Miami, FL12.2020
Certified Nursing Asst - Cna
Miami Dade College
Miami, FL01.2015
Diploma - Lpn
Vintexx Nursing School
Registered Medical Asst - Medical Assisting
Medvance Medical Institute
Miami, FL01.2005
Skills
- Proficient in Microsoft Word, Excel, and Outlook
- Quick problem solver
- Medical terminology knowledge
- CPR certified and first aid
Timeline
Electrophysiology MA
Baptist Health Hospital
06.2022 - Current
Grad Nurse,Medical Assistant Technician/Travel CNA
CDR Maguire/NpGroup
07.2021 - Current
Grad Nurse,CNA/Medical Assistant
Encompass Health Rehabilitation Hospital
01.2018 - Current
Referral Coordinator/Case Management Inpatient/Medical Assistant
Humana Health Company
10.2006 - 03.2016
Associate Registered Nurse - Registered Nurse
South Florida Medical Colllege
Certified Nursing Asst - Cna
Miami Dade College
Diploma - Lpn
Vintexx Nursing School
Registered Medical Asst - Medical Assisting
Medvance Medical Institute
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