Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
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LaShonda Terrell-Green

Cleveland,United States of America

Summary

Dynamic healthcare and logistics professional with a strong foundation in dental radiography and chairside assistance at Premier Smiles Orthodontics. Equipped with exceptional customer communication skills, consistently enhancing operational efficiency and patient satisfaction. Proven ability to blend technical expertise with interpersonal strengths to support team objectives and improve service delivery.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Dental Assistant

Premier Smiles Orthodontics
Cleveland, United States of America
07.2022 - 03.2024
  • Assist Dr. With procedures.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Selected and prepared tools used for procedures by sanitizing and arranging.
  • mold impressions.
  • X-rays
  • Dental charting.

Covid Screener

Fairview Hospital
Lorain, United States of America
02.2021 - 04.2021
  • Managed entry points to ensure only screened individuals gained access to facilities.
  • Check patients in for scheduled appointments.
  • Assisted patients with completing COVID-19 screening forms and questionnaires.
  • Greeted, guided and offered assistance to patients and visitors.
  • Administered health questionnaires to assess COVID-19 symptoms and exposure risks.
  • Offered information, support and comfort to patient families.

Mail Handler Associate

USPS
Cleveland, United States of America
11.2020 - 01.2021
  • Sorted and placed mail on racks, shelves or in bins according to predetermined sequence.
  • Operated mail processing equipment and manually sorted mail.
  • Separated mail to be transported to relay boxes along route for subsequent delivery.
  • Used portable electronic scanner to track parcels and record tracking progress.

Warehouse Associate

Amazon
Cleveland, United States of America
04.2019 - 05.2020
  • Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Used scanners to track parcel information, condition or receipt.
  • Assisted in packaging and labeling of products for shipment.
  • Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.

Housekeeper/EVS

Cleveland Clinic
Cleveland, United States of America
01.2018 - 02.2019
  • Perform a seven-step cleaning process.
  • Ensured that all health standards were met during cleaning operations.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.

Housekeeper

Crowne Plaza
Middleburg Heights, United States of America
06.2017 - 01.2018
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Provided information about hotel services upon request from guests.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Assisted in laundry services including washing, drying, and folding linens.
  • Reported any maintenance issues or damage to supervisors immediately.

Education

HIGH SCHOOL DIPLOMA -

John Adams High
Cleveland, Ohio, United States of America

Skills

  • Dental radiography
  • Chairside assistance
  • Dental terminology
  • Appointment scheduling
  • Call center experience
  • Customer communication
  • Loading and unloading
  • Packaging and labeling
  • Cash handling
  • Microsoft outlook

References

  • Amber Smith, a1smith9@yahoo.com, 2163751595
  • Lebria Darby, lebriadarby@gmail.com, 2342335843
  • Antonia Garner, antoniagarner19@yahoo.com, 2162185704

Certification

  • Radiology License
  • Real Estate License

Timeline

Dental Assistant

Premier Smiles Orthodontics
07.2022 - 03.2024

Covid Screener

Fairview Hospital
02.2021 - 04.2021

Mail Handler Associate

USPS
11.2020 - 01.2021

Warehouse Associate

Amazon
04.2019 - 05.2020

Housekeeper/EVS

Cleveland Clinic
01.2018 - 02.2019

Housekeeper

Crowne Plaza
06.2017 - 01.2018

HIGH SCHOOL DIPLOMA -

John Adams High
LaShonda Terrell-Green