LaShonda Whitt Lyons
Rockmart,GA
Summary
Professional and responsible. I am a fast learner and get along well with others. Passionate and motivated, with a drive for excellence. Have experience managing and supervising. Authorized to work in the U.S for any employer.
Overview
23
23
years of professional experience
Work History
Correctional Officer
Paulding Rehabilitation Center
08.2021 - Current
- Led emergency response drills to ensure preparedness for critical incidents within the facility.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Experience with scribe.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Booked new inmates into facility and processed inmates for release.
- Promoted inmate welfare by monitoring and addressing health concerns promptly.
- Bolstered team morale and cooperation through effective leadership and communication.
- Oversaw visitation sessions, maintaining order and ensuring safety of all parties involved.
- Responded to emergency situations and de-escalated hostile confrontations.
- Supervised inmates during meals, recreation and other activities.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Investigated and responded to incidents of inmate misconduct.
- Assisted in intake and release of inmates.
- Trained new staff on operational procedures, emergency protocols, and inmate management strategies.
- Conducted routine and emergency head counts.
- Shift supervised 5 officers and over 200 detainees minimum.
- Computer skills.
Office Administrator
Infinite Sol Inc
01.2015 - 01.2024
- Managed office supplies inventory, ensuring timely replenishment and cost efficiency.
- Coordinated scheduling for meetings, optimizing time management across departments.
- Streamlined document processing workflows, enhancing operational efficiency and accuracy.
- Oversaw reception duties, providing excellent customer service to clients and visitors.
- Developed filing systems that improved information retrieval and data organization.
- Trained new staff on administrative procedures, fostering a collaborative work environment.
- Computer skills
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Correctional Officer
Hays State Prison
04.2019 - 08.2021
- Monitored inmate behavior to maintain safety and security within correctional facilities.
- Conducted regular inspections of premises to identify potential safety hazards or contraband.
- Implemented de-escalation techniques to manage conflicts among inmates effectively.
- Trained new staff on operational procedures, emergency protocols, and inmate management strategies.
- Developed and maintained accurate records of inmate activities and disciplinary actions.
- Analyzed incident reports to identify trends and recommend improvements in operational procedures.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Trained new staff on procedures, enhancing team performance and adherence to policies.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Bus Driver
Lee County School District Transportation
07.2017 - 02.2019
- Operated buses safely and efficiently, ensuring timely transportation for passengers.
- Conducted regular vehicle inspections to maintain safety standards and compliance.
- Assisted passengers with boarding and disembarking, providing excellent customer service.
- Trained new drivers on operational procedures and safety protocols, enhancing team performance.
- Monitored traffic conditions and adjusted routes as necessary to ensure on-time arrivals.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Transported elementary school, Middle school, and high school students to and from school
Truck Driver
Murphy Trucking
03.2014 - 06.2017
- Operated commercial vehicles to transport goods across regional routes efficiently.
- Maintained compliance with safety regulations and traffic laws throughout all deliveries.
- Conducted pre-trip inspections to ensure vehicle safety and functionality before operations.
- Managed delivery schedules to optimize routes and minimize transit times effectively.
- Communicated with dispatchers regarding load details, travel conditions, and schedule adjustments.
- Documented delivery logs accurately, maintaining records for compliance and operational efficiency.
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Dropped and hooked trailers and changed configuration of equipment.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Maintained accurate logbooks to comply with DOT regulations and ensure operational integrity.
- Conducted pre-trip inspections to identify and report mechanical issues, enhancing vehicle safety.
- Collaborated with dispatchers to optimize routes, improving efficiency and reducing delivery times.
Cook/Assistant Chef
Enterprise Country Club
10.2011 - 02.2013
- Prepared diverse menu items efficiently, ensuring high-quality presentation and taste.
- Managed kitchen inventory, minimizing waste while maintaining supply levels for daily operations.
- Trained and mentored junior staff, enhancing team performance and culinary skills.
- Implemented food safety protocols, ensuring compliance with health regulations and standards.
- Streamlined cooking processes, reducing preparation time while maintaining quality standards.
- Developed innovative recipes, contributing to seasonal menus that increased customer satisfaction.
- Evaluated and optimized kitchen equipment usage, improving overall operational efficiency.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Prepared diverse menu items adhering to quality standards and customer preferences.
- Supervised kitchen staff, fostering collaboration and ensuring efficient workflows.
Prep Line Cook/ Cashier
Atlanta Bread Company
05.2008 - 03.2011
- Prepared ingredients efficiently according to standardized recipes and portion sizes.
- Maintained cleanliness and organization of prep area, adhering to food safety regulations.
- Assisted chefs in executing menu items during peak service hours, ensuring timely delivery.
- Collaborated with kitchen staff to streamline workflows and improve overall kitchen efficiency.
- Trained new team members on proper food handling techniques and equipment usage.
- Monitored inventory levels, restocking supplies as needed to minimize downtime during service.
- Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
- Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
- Provided excellent customer service by swiftly addressing any concerns or special requests from guests regarding dietary restrictions or preferences.
- Maintained a clean and sanitary work environment, adhering to health department regulations and ensuring safety for all staff members.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
- Assisted kitchen staff in maintaining cleanliness and organization of prep areas and equipment.
- Implemented best practices for food storage and labeling, reducing waste and improving safety compliance.
- Assisted in training new team members on cooking techniques, kitchen equipment usage, and company policies.
- Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.
- Trained new hires on safe food handling practices and proper use of kitchen equipment.
Sitter
Granny's Extra Hands Sitter Service
11.2002 - 08.2007
- Provided compassionate care and support to adults with diverse needs, ensuring comfort and safety.
- Supported patients in maintaining mobility through gentle exercise routines and regular movement encouragement.
- Ensured safety and comfort, performing routine checks on patients throughout the day.
- Oversaw daily living tasks such as meal preparation, laundry, and housekeeping to maintain a clean and welcoming environment for patients.
- Managed challenging behaviors calmly using de-escalation techniques that prioritize patient safety while fostering trust-building relationships.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided safe mobility support to help patients move around personal and public spaces.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted clients with personal hygiene, meal preparation, and medication management to ensure well-being.
- Ensured compliance with safety regulations and standards, fostering a secure environment for clients and staff alike.
Education
Associate of Arts - General Studies
Enterprise Community College
Enterprise, AL07-2025
Certificate - Commercial Driver's License
Albany Technical College
Albany, GA03-2016
Graduate Certificate - Cosmetology
George C Wallace Community College
Dothan, AL08-2011
High School Diploma -
Dothan High School
Dothan, AL05-1995
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Inmate supervision
- Mental health awareness
- Correctional facility procedures
- Safety
- Relationship building and management
- Prisoner transport
- Observation techniques
- Staff management
- File and record maintenance
- Records management
- Incident prevention
- Tower surveillance
- Armory and key control
- Visitation oversight
- Radio communication
- Problem-solving
- Decision-making
- Firearms training
- Multitasking
- Time management
- Task prioritization
- Safety and security
- Organizational skills
- Perimeter control
- Work crew management
- Supervise and manage shift
- Computer experience
- Scribe experience
Timeline
Correctional Officer
Paulding Rehabilitation Center
08.2021 - Current
Correctional Officer
Hays State Prison
04.2019 - 08.2021
Bus Driver
Lee County School District Transportation
07.2017 - 02.2019
Office Administrator
Infinite Sol Inc
01.2015 - 01.2024
Truck Driver
Murphy Trucking
03.2014 - 06.2017
Cook/Assistant Chef
Enterprise Country Club
10.2011 - 02.2013
Prep Line Cook/ Cashier
Atlanta Bread Company
05.2008 - 03.2011
Sitter
Granny's Extra Hands Sitter Service
11.2002 - 08.2007
Associate of Arts - General Studies
Enterprise Community College
Certificate - Commercial Driver's License
Albany Technical College
Graduate Certificate - Cosmetology
George C Wallace Community College
High School Diploma -
Dothan High School
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