Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LASHONDA M. HATCH

Kansas City

Summary

Highly detail-oriented and dependable professional with over 10 years of experience in data entry, administrative support, and client communication. Proven track record of managing 100+ accounts, ensuring data accuracy, and meeting critical deadlines without supervision. Thrives in remote environments, with strong skills in communication, organization, and software testing. Seeking a remote role in customer support, administration, or data processing.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Independent Contractor

DOOR DASH
12.2024 - Current
  • Delivered food and packages on time while providing excellent customer service
  • Maintained a 4.95 rating through professionalism and communication
  • Used GPS, mobile apps, and scheduling tools to manage deliveries independently
  • Demonstrated consistency, punctuality, and accountability while managing flexible hours

Data Control Specialist

BERKSHIRE RISKS SERVICES
01.2016 - 02.2025
  • Maintained 100+ lender accounts, ensuring insurance records were accurate and timely
  • Communicated daily with lenders via email, following up on reports and requests
  • Entered and corrected insurance data both manually and electronically
  • Organized weekly files and formatted reports for accuracy and compliance
  • Responded to client email requests promptly, providing proof of insurance or updates
  • Trained new hires and provided testing feedback on internal company software
  • Known for attention to detail, reliability, and meeting strict monthly deadlines

Data Entry Clerk

BERKSHIRE RISK SERVICES
05.2014 - 01.2016
  • Processed data entries with high accuracy, ensuring timely updates across multiple databases.
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.

Education

GED -

Della Lamb Adult Basic Education
Kansas City, Missouri
2001

Skills

  • Communication Skills
  • Attention To Detail
  • Microsoft Office 365, Microsoft Excel, Microsoft Word
  • Customer Service
  • Data Entry (50 WPM), Data Entry Accuracy, Data Verification
  • Organizational Skills, Task Prioritization, Multitasking Abilities
  • Client relationship building
  • Problem-solving
  • Decision-making
  • Professionalism

Certification

Property & Casualty Insurance License

Timeline

Independent Contractor

DOOR DASH
12.2024 - Current

Data Control Specialist

BERKSHIRE RISKS SERVICES
01.2016 - 02.2025

Data Entry Clerk

BERKSHIRE RISK SERVICES
05.2014 - 01.2016

GED -

Della Lamb Adult Basic Education

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