Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic

Lashondra Edwards

Birmingham

Summary

5 years of Customer Service Representatives Experience as well as Pharmaceutical Technician with over 12 years of expertise in quality control and process equipment management, leveraging GMP standards to drive operational efficiency and innovation. Demonstrates exceptional skills in batch records, assembly, and material inspection, ensuring compliance and excellence in pharmaceutical processes. Passionate about maintaining the highest quality standards and advancing the industry's future through meticulous attention to detail and collaborative strategies.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Talented professional experienced in performing tests on individuals of all ages. Motivated team player skilled in successfully managing multiple tasks. Foster trusting relationships with patients to lessen anxiety and improve overall outcomes.

Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Monitor Tech

Baptist Health Systems
Birmingham
05.2025 - Current
  • Monitor cardiac rhythms, alert staff to changes, ensure equipment reliability, enhance patient care.

Operator

Evonik
Birmingham
10.2024 - 04.2025
  • Assemble and disassemble process equipment with precision and safety
  • Execute batch records accurately to ensure compliance
  • Enhance operational efficiency through meticulous equipment handling
  • Collaborate with team to meet production goals and maintain standards
  • Ensure quality control in extrusion and polymerization processes

Machine Operator

Brose
Vance
04.2023 - 07.2023
  • Operates assembly line stations to produce goods efficiently, adhering to Brose standards

STOW

Amazon
Bessemer
11.2022 - 02.2023
  • Organized merchandise for efficient order processing, enhancing workflow accuracy and speed
  • Optimized storage efficiency through strategic merchandise placement, maintaining precise inventory tracking and reducing retrieval time in high-volume facility
  • Streamlined bin organization system to enhance order fulfillment speed while maintaining accuracy standards and supporting peak season demands

Quality Control

ABC Polymer
Helena
07.2016 - 04.2022
  • Conducted material inspections, ensuring compliance with quality standards
  • Utilized calibration machines to verify product specifications and dimensions
  • Performed final inspections, authorizing materials for distribution
  • Enhanced product quality through meticulous inspection processes
  • Contributed to improved quality control measures and reduced defects

Customer Service Representative

Circle K
Hoover
08.2018 - 04.2020
  • Assisted customers with inquiries and resolved issues effectively.
  • Processed orders and managed customer transactions accurately.
  • Maintained knowledge of products to provide informed recommendations.

Assembly Worker

AGC Automotive
Alabaster
04.2013 - 09.2015
  • Assembled windshield parts with precision, enhancing production efficiency and ensuring quality
  • Executed precision assembly operations for automotive windshield components, maintaining strict quality standards and contributing to production efficiency
  • Streamlined assembly processes by implementing time-saving techniques while maintaining product integrity and safety specifications

Education

High School Diploma -

Penn Foster High School
Scranton, Pennsylvania

Certified EKG Technician -

NHA

Skills

  • EKG
  • GMP
  • Quality Control
  • Process Equipment
  • Calibration
  • Forklift
  • Assembly
  • Batch Records
  • Material Inspection
  • Equipment Management

Customer Service Representative

Personal Information

Customer Service Representative

Certification

Certified EKG Technician, NHA

Timeline

Monitor Tech

Baptist Health Systems
05.2025 - Current

Operator

Evonik
10.2024 - 04.2025

Machine Operator

Brose
04.2023 - 07.2023

STOW

Amazon
11.2022 - 02.2023

Customer Service Representative

Circle K
08.2018 - 04.2020

Quality Control

ABC Polymer
07.2016 - 04.2022

Assembly Worker

AGC Automotive
04.2013 - 09.2015

High School Diploma -

Penn Foster High School

Certified EKG Technician -

NHA
Lashondra Edwards