Lashondra Thompson
COURIER
Fort Lauderdale,FL
Summary
Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought.
Overview
3
3
years of professional experience
Work History
Courier Contractor
Courier Express
Deerfield Beach, FL
11.2020 - Current
- Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
- Properly documented all specimens received.
- Communicated route progress to dispatch, noting traffic and construction issues to avoid delays for critical deliveries.
- Escalated issues to supervisor for immediate remediation.
- Resolved problems, improved operations and provided exceptional service.
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
- Maintained energy and enthusiasm in fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Independent Courier
PDX
Fort Lauderdale, FL
06.2018 - 01.2020
- Answered customer inquiries regarding shipments and provided updates on package arrival.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Verified load against delivery ticket before beginning every shift.
- Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
- Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
- Informed customers of discounts, special offers and programs to enhance customer experience.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management and peers.
- Drove safely at all times to avoid accidents and harm.
- Operated vehicle safely in highly congested areas with no traffic violations.
Education
High School Diploma -
Stranahan High School
Fort Lauderdale, FL06.2006
Skills
- Route planning
- Package pickup and delivery
- Excellent driving skills
- Attention to confidentiality
- Local routes
- Flexible and Adaptable
- Excellent Communication
- Returns pickup
Timeline
Courier Contractor
Courier Express
11.2020 - Current
Independent Courier
PDX
06.2018 - 01.2020
High School Diploma -
Stranahan High School