Lashone Hunter
Pike Road,AL
Summary
Attentive Loan Specialist with background in assessing credit history data and finding appropriate solutions perfect for customer needs. Ready for new position where loan evaluation background can be best utilized. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Collateral Specialist
Hancock Whitney Bank
Montgomery, AL
01.2023 - Current
- Reviewed loan documentation to ensure accuracy and completeness prior to closing.
- Prepared Collateral files for loans, including verifying lien perfection of security interests in personal property.
- Analyzed title commitments and surveys for real estate collateral.
- Maintained accurate records of all secured transactions.
- Monitored loan portfolios to ensure that all collateral is properly secured and insured.
- Researched legal documents related to secured transactions such as mortgages, deeds of trust, promissory notes.
- Performed periodic reviews of existing loans to ensure proper collateral coverage exists over pledged assets.
- Coordinated with outside vendors regarding appraisals, title searches, insurance requirements.
- Verified compliance with applicable laws and regulations governing secured lending activities.
- Participated in training sessions related to collateral management best practices.
- Collaborated with internal stakeholders in order to resolve any discrepancies between loan documents and actual pledges.
- Ensured timely delivery of all required documents necessary for closing a loan transaction.
- Processed releases and satisfactions upon payment in full or transfer of ownership within prescribed timelines.
- Reviewed client documentation and contracts for discrepancies and mistakes.
- Updated client account information and records in company databases.
Assistant Manager
Hope Credit Union
Montgomery, AL
09.2016 - 12.2022
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
- Established processes for monitoring customer satisfaction levels.
- Created reports on sales trends, inventory levels, and financial data.
- Supervised daily operations including scheduling shifts, assigning duties.
- Served as a liaison between staff members and senior management personnel.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Completed inventory audits to identify losses and project demand.
- Delegated tasks to team members based upon skill level and to achieve organizational goals.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements.
- Delegated work to staff, setting priorities and goals.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Education
High School Diploma -
Selma High School
Selma, AL05-1998
Skills
- Loan Documentation
- Banking Operations
- Cash Flow Analysis
- Loan Servicing
- Asset Management
Timeline
Collateral Specialist
Hancock Whitney Bank
01.2023 - Current
Assistant Manager
Hope Credit Union
09.2016 - 12.2022
High School Diploma -
Selma High School