Lashonna Brasher
Louisville,KY
Summary
Adept at fostering team collaboration and enhancing productivity, I excelled at Fisher & Paykel Healthcare by training new members and volunteering for extra shifts, demonstrating unparalleled reliability and strong communication skills. The focus that was gained on workplace safety and problem-solving abilities significantly contributed to the team's success.
Overview
5
5
years of professional experience
Work History
Store Person/Crew Trainer
Fisher & Paykel Healthcare
10.2021 - Current
- Participated in ongoing training programs to stay current on company policies, procedures, and product knowledge.
- Assisted colleagues during busy periods or when covering absences so that the optimum level of staffing was maintained at all times.
- Strengthened team collaboration, participating in daily meetings to discuss goals and strategies for improvement.
- Trained new team members, ensuring they were well-prepared for their roles.
- Boosted team morale and productivity through effective communication and collaboration.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Organized work to meet demanding production goals.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Met production targets and tight deadlines by collaborating closely with team members.
- Inspected products and machines to maintain quality and efficiency.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Maintained organized work area by cleaning and removing hazards.
- Resolved issues quickly to maintain productivity goals.
- Took on additional shifts during peak work periods to keep projects on schedule.
Housekeeping Shift Supervisor
The Seelbach Hilton Louisville
07.2019 - 08.2021
- Collaborated with other departments to ensure seamless guest experiences, resolving any concerns or complaints as needed.
- Conducted thorough inspections of all assigned areas, identifying potential issues and addressing them promptly to maintain hotel standards.
- Streamlined inventory management, ensuring adequate supplies were available for daily tasks while minimizing waste.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Worked with front desk to respond promptly to all guest requests.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Managed laundry sorting, washing, drying, and ironing.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Addressed customer feedback and complaints to maximize satisfaction.
- Conducted regular audits of public spaces and staff work areas to maximize quality control.
Education
On The Job Training For Position -
The Seelbach Hotel
500 S 4th St, Louisville KY 4020207.2019
Certificate of Completion - Nurses Aide Assistant
Jefferson Community And Technical College
Louisville, KY01.2016
Skills
- Workplace Safety
- Reliability and punctuality
- Goal-oriented mindset
- Reliable and Responsible
- Attention to Detail
- Team Cooperation
- Safety and Cleanliness Standards
- Excellent Written and Verbal Communication
- Time Management
- Active Listening
Timeline
Store Person/Crew Trainer
Fisher & Paykel Healthcare
10.2021 - Current
Housekeeping Shift Supervisor
The Seelbach Hilton Louisville
07.2019 - 08.2021
On The Job Training For Position -
The Seelbach Hotel
Certificate of Completion - Nurses Aide Assistant
Jefferson Community And Technical College
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