Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lashontai Cecelia Yazzie

Phoenix,AZ

Summary

Forklift operator skilled in receiving shipments, preparing goods for shipping and organizing warehouses. Dedicated to quickly and carefully handling loads to complete tasks safely and on time. Also a quick and visual learner, with a clean safety record and excellent attendance. Experienced Fast Food Team Leader with solid background in managing small to medium-sized teams. Known for maintaining high quality and efficiency standards, leading by example, and fostering positive work environments. Strong grasp of customer service principles, including over 10 years of customer service experience, inventory management, and problem-solving abilities. Past roles show significant improvements in team performance and operational efficiency and cleanliness. Manages multiple tasks with skill. Talented at knowing when to delegate responsibilities to maintain consistent product quality and maximum efficiency while preparing food and any task at hand.

Overview

2
2
years of professional experience

Work History

Warehouse Forklift Operator

Amazon
Phoenix, AZ
08.2024 - 10.2024
  • Received, sorted and processed incoming orders in a timely manner.
  • Inspected items for damages prior to shipment.
  • Ensured all safety protocols were followed during operations in the warehouse.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Performed daily maintenance checks on forklifts to ensure optimal performance.
  • Operated powered industrial trucks in accordance with OSHA regulations.
  • Complied with safety regulations at all times while operating heavy machinery like forklifts.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Used handheld scanners to key in data for packages.
  • Maintained accurate inventory records and prepared reports for management.

Cashier Team Lead

Burger King
Phoenix, AZ
06.2024 - 08.2024
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Trained new cashiers on proper use of registers and store policies.
  • Performed daily opening and closing procedures for the register area.
  • Conducted inventory audits to ensure accuracy of product levels in the register area.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Processed refunds and exchanges according to company policy.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
  • Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.
  • Ensured that all food products were prepared fresh daily and stored properly.
  • Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.

Team Lead, Cashier, Cook

Unique staffing agency
Phoenix, AZ
12.2022 - 09.2023
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Developed strategies to increase team productivity and improve customer service levels.
  • Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Ordered supplies as needed for the kitchen.
  • Greeted customers and took their orders in a friendly and efficient manner.
  • Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
  • Operated cash register to process customer payments accurately and efficiently.
  • Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
  • I worked at 4 locations, the staffing agency just put me where they needed me. I started off as a cashier then moved to cook and prep and then promoted to team lead. I was working at Footprint arena, Mullet arena, Salt river fields, and Chase field.

Education

Piedra Vista High School
Farmington, NM

Skills

  • Shipment Receiving
  • Warehouse Organization
  • Pallet building
  • Safe forklift operation
  • Safe Food Handling
  • Strong leadership
  • Food safety knowledge
  • Complaint Handling
  • Menu Planning
  • Customer Service
  • Reliable and punctual

Timeline

Warehouse Forklift Operator

Amazon
08.2024 - 10.2024

Cashier Team Lead

Burger King
06.2024 - 08.2024

Team Lead, Cashier, Cook

Unique staffing agency
12.2022 - 09.2023

Piedra Vista High School

Similar Profiles

CREATE PROFILE
Lashontai Cecelia Yazzie