Lashun Degay
Houston,TX
Summary
Results-driven professional with a proven track record at Alcon Manufacturing. Excels in production line management and team leadership, consistently enhancing operational efficiency. Expertise in manufacturing best practices and recordkeeping, combined with ability to foster high-performance teams. Drives productivity improvements and cost reductions.
Overview
28
28
years of professional experience
Work History
Production Planner
Alcon Manufacturing
03.2020 - Current
- Developed production schedules according to deadlines for existing orders and sales forecasting.
- Worked directly with production personnel to resolve production scheduling issues and conflicts.
- Coordinated material procurement efforts, ensuring on-time availability of components for uninterrupted production cycles.
- Planned and established production schedules and optimized control levels for diversified manufacturing operations.
- Developed, released and monitored daily schedules to foster on-time completion of finished products.
- Reviewed inventories, tracked production statuses and ordered materials to foster consistent availability and production schedule adherence.
- Managed change requests effectively, balancing priorities while minimizing disruptions to ongoing operations.
Line Coordinator
Alcon Manufacturing
10.2012 - 03.2020
- Oversaw scheduling processes of the production team.
- Supervised team member performance on the line.
- Recorded production output, quality assurance, and staff attendance with precision.
- Handled workforce and machinery problems efficiently.
- Guaranteed constant compliance with established safety protocols.
- Implemented streamlined techniques boosting overall process efficiency.
- Oversaw inventory to maintain consistent stock levels.
- Executed strategies boosting productivity and minimizing costs.
- Managed shift handovers to maintain operational continuity.
- Delivered comprehensive training to new staff on operating machinery safely.
- Assisted with troubleshooting any technical problems that occurred along the line.
- Investigated customer complaints related to production issues.
- Generated detailed reports on hourly, daily, and weekly production figures.
- Analyzed data from existing systems to identify areas of improvement in workflow processes.
- Collaborated with departments including Quality Assurance, Maintenance, Shipping and Receiving.
- Monitored employee morale levels and took corrective action when required.
- Enforced company policies related to attendance, dress code, safety regulations.
- Communicated regularly with management regarding progress on projects or potential issues arising along the line.
- Identified areas where cost savings could be achieved without compromising product quality or service delivery standards.
- Scheduled production deadlines in alignment with job specifications and resources.
- Developed work orders and schedules for upcoming line production projects.
- Communicated with production personnel to drive safety awareness and team goal achievement.
- Motivated line workers to maintain consistent quality and efficiency.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Coordinated maintenance activities for machinery and equipment, ensuring minimal impact on daily operations while maximizing uptime.
- Reduced downtime and increased productivity by proactively identifying bottlenecks and addressing issues promptly.
Insurance Claims Specialist
Benefit Recovery
02.2009 - 01.2010
- Reviewed customer insurance claims to ensure accuracy and completeness of information.
- Analyzed claim records, policy provisions, and other relevant documents to determine validity of claims.
- Resolved customer complaints related to insurance claim processing.
- Maintained detailed records of all claim activities including correspondence, decisions, payments.
- Ensured compliance with state laws governing insurance practices as well as company policies and procedures.
- Developed strategies for improving customer service standards within the department.
- Reviewed denied claims for errors or omissions before finalizing decision notices.
- Processed requests for additional documentation from customers in a timely manner.
- Prepared reports summarizing claim activity for senior management review.
- Determined liability, compensability, and benefits due on each claim.
- Supported efficient handling of complex claims and followed up on open, denied, or suspended claims to complete required line items.
Restaurant Manager
SUBWAY®Restaurants
03.1997 - 05.2002
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Maintained detailed records of sales transactions and daily shift reports.
- Analyzed financial statements to identify areas of improvement or cost savings opportunities.
- Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
- Assisted with kitchen preparation during peak times as needed.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Ordered supplies from vendors as needed while staying within budget guidelines.
Education
Associate of Science - Health Administration
Everest College
Houston, TX09-2010
Skills
- Hand assembly operations
- Production Line Management
- Manufacturing best practices
- Precision
- Maintenance expertise
- Manufacturing operations
- Project assistance
- Scheduling and calendar management
- Recordkeeping
- Kaizen facilitation
- Standard work development
- Six sigma methodology
Education and Training
other
Timeline
Production Planner
Alcon Manufacturing
03.2020 - Current
Line Coordinator
Alcon Manufacturing
10.2012 - 03.2020
Insurance Claims Specialist
Benefit Recovery
02.2009 - 01.2010
Restaurant Manager
SUBWAY®Restaurants
03.1997 - 05.2002
Associate of Science - Health Administration
Everest College
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