Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Lashun Dial-Mckinzy

Lashun  Dial-Mckinzy

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Knowledgeable and dedicated customer service professional with extensive experience in Business and Clerical industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

29
years of professional experience

Work History

Automation Personnel Services

General Warehouse Associate General Labor
03.2010 - Current

Job overview

  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Safely operated various warehouse equipment, including forklifts, pallet jacks, and hand trucks, to move products efficiently.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Sorted and delivered materials to different work areas and staff.

Pilot Travel Centers

Cashier
02.2021 - 01.2023

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

ARAMARK Sports and Entertainment

Concession Stand Lead
02.2006 - 01.2008

Job overview

  • Upheld consistent brand standards across all aspects of the concession stand operation including presentation style of products offered and uniform dress codes.
  • Reduced wait times for customers with efficient handling of cash transactions and speedy food preparation techniques.
  • Ensured compliance with local health department regulations through meticulous adherence to guidelines on food storage, preparation, and sanitation practices.
  • Proactively addressed equipment maintenance needs by conducting regular inspections, troubleshooting issues, and coordinating repairs when necessary.
  • Collaborated with upper management on annual budget planning process, providing input based on historical sales data, expenses and revenue projections.

Health South Rehab Center

Dietary Clerk
05.2005 - 04.2006

Job overview

  • Focused on satisfying patients' food service needs and dietary requirements.
  • Checked trays on tray line for accuracy, temperature and appearance.
  • Printed menus, tray tickets, tallies and nourishment labels.
  • Increased accuracy of patient records by diligently updating dietary information in hospital databases.
  • Maintained a professional demeanor when interacting with patients under stressful circumstances, demonstrating empathy and patience at all times.
  • Demonstrated adaptability by quickly adjusting to changes in meal plans or patient dietary requirements.

Dixie Staffing

Insurance Verification Specialist
01.2005 - 05.2005

Job overview

  • Complied with HIPAA guidelines and regulations for confidential patient data.
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.
  • Maintained strong knowledge of basic medical terminology to better understand services and procedures.
  • Placed new supply orders, managed inventory and restocked clerical spaces.

U.A.B. Temporary Service

Medical Records and Health Information Technician
05.2003 - 12.2004

Job overview

  • Managed the release of information process, safeguarding sensitive patient data while adhering to legal requirements.
  • Reduced errors in coding diagnoses and procedures by meticulously reviewing medical records for accuracy.
  • Implemented electronic health record systems, improving the accessibility and organization of medical documentation.
  • Enhanced patient care by accurately organizing and maintaining medical records and health information.
  • Ensured compliance with HIPAA regulations through diligent management of confidential patient data.

Addecco Staffing

Clerical Worker, General Labor
05.1999 - 10.2004

Job overview

  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Executed record filing system to improve document organization and management.
  • Maintained inventory of office supplies, placing timely orders to prevent shortages and reduce downtime.
  • Reduced errors in data entry tasks by implementing a thorough proofreading process before submitting documents.

Montclair Hospital Medical Center BHS

Dietary Clerk
11.1999 - 06.2003

Job overview

  • Focused on satisfying patients' food service needs and dietary requirements.
  • Provided excellent customer service to patients and their families, addressing concerns or requests promptly and professionally.
  • Contributed to a safe working environment by maintaining cleanliness standards in food preparation areas.
  • Promoted team collaboration through active participation in staff meetings and offering assistance when needed.
  • Printed menus, tray tickets, tallies and nourishment labels.
  • Assisted dietitians with nutrition assessments, supporting the development of personalized meal plans for patients.

Hardee"s

Shift Leader
02.1996 - 04.1998

Job overview


  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.

Education

Mississippi Job Corps
Crystal Springs, MS

GED
02-1996

University Overview

  • Awarded
  • Businesses and Clerical Certificate
  • Landscape

Skills

  • Loading and unloading
  • Warehouse organization
  • Order picking
  • Shipping and receiving
  • Self-motivated and disciplined
  • Packaging and labeling
  • Multitasking and organization
  • Organizational skills
  • Self motivation
  • Excellent communication

Timeline

Cashier
Pilot Travel Centers
02.2021 - 01.2023
General Warehouse Associate General Labor
Automation Personnel Services
03.2010 - Current
Concession Stand Lead
ARAMARK Sports and Entertainment
02.2006 - 01.2008
Dietary Clerk
Health South Rehab Center
05.2005 - 04.2006
Insurance Verification Specialist
Dixie Staffing
01.2005 - 05.2005
Medical Records and Health Information Technician
U.A.B. Temporary Service
05.2003 - 12.2004
Dietary Clerk
Montclair Hospital Medical Center BHS
11.1999 - 06.2003
Clerical Worker, General Labor
Addecco Staffing
05.1999 - 10.2004
Shift Leader
Hardee"s
02.1996 - 04.1998
Mississippi Job Corps
GED
Lashun Dial-Mckinzy