Experienced in guiding administrative operations with a focus on ensuring regulatory-compliant release of confidential information, managing highly complex EMR systems, and providing outstanding customer support. Proven track record of effective communication and relationship building with healthcare, scientific, and administrative colleagues. Consistently demonstrate a high level of ethics and strong work ethic in fast-paced settings. Excel at interpreting federal and state regulations and making sound judgments. Hold a Bachelor of Science in Health Administration, further enhancing credentials.
Overview
22
22
years of professional experience
Work History
HIM Analyst I
Orlando Health Bayfront Health St. Petersburg
07.2023 - 09.2024
Generated reports detailing findings and recommendations.
Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
Streamlined reporting procedures by creating user-friendly dashboards for easy access to key performance indicators.
Optimized resource allocation by conducting thorough cost-benefit analyses on potential investments.
Retrieves, processes and ensure all discharge records from all patient care areas when applicable.
Initiates and performs technical procedure to analyze, or reanalyze, and monitor for medical record deficiencies according to Joint Commission and Medical Staff Rules and Regulations for regulatory requirements for emergency department records.
Processes notices to physicians of incomplete/delinquent medical records.
Assists medical staff members with record completion issues.
Assists medical staff members or ancillary staff in record access functions.
Performs concurrent studies as designated while providing and maintaining necessary documentation.
Retrieves and releases protected health information (PHI) from all systems in response to valid requests.
Ensures the confidentiality of all health information as required by Florida Statutes and HIPAA guidelines.
Maintains death documentation for monitoring and reporting as requested.
Processes fetal monitor strips.
Communicates cooperatively and constructively with physicians, patients, guests, and members of the healthcare team.
Complies with all Orlando Health policies and procedures, service expectations and standards of behavior.
Maintain reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.
Records Technician
THE FLORIDA DEPARTMENT OF HEALTH
10.2009 - 07.2023
Serve with distinct in various medical records management roles
Interpret and apply federal / state laws and regulations to release of protected health information in response to Release of Information requests, SSA Disability Determinations, and other client requests
Interface with legal staff to ensure regulatory compliance
Guide scanning, importing, and updating of documents and data into Health Management System (HMS) EMR application, supervising staff and performing quality assurance to minimize errors
Manage data collection and tracking for range of operations and surveillance systems and distribute medical records to correct recipient(s)
Leverage strong analytical and quality assurance skills and impressive attention-to-detail in releasing confidential information to requesters within 7-10 day deadline, as well as maintaining mission-critical data management systems
Serve as valuable resource for welcoming and orienting new staff to department, training and coaching them on data management best practices and other processes
Operate as acting department manager when required, supervising and evaluating staff, managing workflow, solving problems, and mediating conflicts
Demonstrate skill in collecting, analyzing, and tracking large amounts of data; ability to resolve problems and tackle special projects with enthusiasm
Work well independently or as team collaborator
Assistant Manager
THE VERANDAH OF SAINT PETERSBURG
03.2003 - 05.2009
Charged with ensuring health, welfare, and safety of elderly and disabled residents through supervision, evaluation, and mentoring of six staff
Optimized service quality, while controlling costs through effective scheduling and workflow management
Education
Bachelor of Science - Health Administration, Health Management Concentration
University of Phoenix
01.2019
Medical Administration Assistant Certificate -
Everest University
01-2009
Skills
Records Management
Regulatory Compliance
Data Collection / Analysis
Electronic Medical Records (EMR)
Workflow Management
Staff Supervision / Training
Deadline-driven
Evaluation / Interpretation
Analytical Thinking
MS Excel
Team Collaboration and Leadership
Documentation And Reporting
Personal Information
Title: Health Administration Professional
Professional Highlights
Records Technician, THE FLORIDA DEPARTMENT OF HEALTH, St. Petersburg, FL, 10/2009, Present, Serve with distinct in various medical records management roles. Interpret and apply federal / state laws and regulations to release of protected health information in response to Release of Information requests, SSA Disability Determinations, and other client requests., Interface with legal staff to ensure regulatory compliance., Guide scanning, importing, and updating of documents and data into Health Management System (HMS) EMR application, supervising staff and performing quality assurance to minimize errors., Manage data collection and tracking for range of operations and surveillance systems and distribute medical records to correct recipient(s)., Leverage strong analytical and quality assurance skills and impressive attention-to-detail in releasing confidential information to requesters within 7-10 day deadline, as well as maintaining mission-critical data management systems., Serve as valuable resource for welcoming and orienting new staff to department, training and coaching them on data management best practices and other processes., Operate as acting department manager when required, supervising and evaluating staff, managing workflow, solving problems, and mediating conflicts., Demonstrate skill in collecting, analyzing, and tracking large amounts of data; ability to resolve problems and tackle special projects with enthusiasm. Work well independently or as team collaborator.
Assistant Manager, THE VERANDAH OF SAINT PETERSBURG, St. Petersburg, FL, 03/2003, 05/2009, Charged with ensuring health, welfare, and safety of elderly and disabled residents through supervision, evaluation, and mentoring of six staff., Optimized service quality, while controlling costs through effective scheduling and workflow management.
Languages
English
Full Professional
Timeline
HIM Analyst I
Orlando Health Bayfront Health St. Petersburg
07.2023 - 09.2024
Records Technician
THE FLORIDA DEPARTMENT OF HEALTH
10.2009 - 07.2023
Assistant Manager
THE VERANDAH OF SAINT PETERSBURG
03.2003 - 05.2009
Bachelor of Science - Health Administration, Health Management Concentration
University of Phoenix
Medical Administration Assistant Certificate -
Everest University
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