Lashuna coulter
Oklahoma City
Summary
Positive Retail Professional experienced in delivering exceptional customer service and resolving challenges with a calm approach. Fostered welcoming environments through strong sales and interpersonal skills, ensuring every customer feels valued. Leveraged advanced knowledge of fashion trends to enhance customer experiences.
Overview
19
19
years of professional experience
Work History
Sale associate
Tinker commissary
Oklahoma City
06.2010 - Current
- Provided excellent customer service to enhance shopping experience.
- Guided customers in product selection and resolved inquiries to enhance shopping experience.
- Assisted customers in locating and selecting products effectively.
- Processed transactions efficiently using point-of-sale system to ensure smooth customer checkout.
- Organized and enhanced merchandise displays to attract customer attention and improve sales.
- Maintained organized merchandise displays
- Nightly and monthly inventories to main accuracy on product
- Handles pricing calculations on products
Inventory Manager
Ross Dress for Less
Oklahoma City
02.2009 - 01.2010
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Coordinated with suppliers to streamline ordering processes and optimize delivery schedules.
- Conducted regular audits to maintain accurate inventory records and compliance standards.
- Oversaw the organization of inventory storage for efficient access and retrieval.
- Developed procedures for receiving, inspecting, and storing incoming merchandise efficiently.
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
Inventory Manager
David’s bridal
Oklahoma City
05.2007 - 09.2009
- Managed inventory levels to ensure product availability and reduce stock discrepancies.
- Coordinated with suppliers to streamline ordering processes and optimize delivery schedules.
- Oversaw the organization of inventory storage for efficient access and retrieval.
- Created reports on inventory levels, trends, costs, deliveries. for upper management review.
- Resolved receiving errors by identifying and correcting issues with incorrect quantities or missing items.
- Led team of inventory employees to receive and record new stock.
Education
Some College (No Degree) - Liberal Arts
Rose State College
Oklahoma City, OKSkills
- Point-of-sale systems
- Inventory management
- Merchandise presentation
- Stock replenishment
- Product selection
- Customer service
- Upselling and cross selling
- Product knowledge
- Team leadership
- Problem solving
- Attention to detail
- Time management
- Conflict resolution
- Effective communication
Timeline
Sale associate
Tinker commissary
06.2010 - Current
Inventory Manager
Ross Dress for Less
02.2009 - 01.2010
Inventory Manager
David’s bridal
05.2007 - 09.2009
Some College (No Degree) - Liberal Arts
Rose State College